- Report: #1271967
Complaint Review: Rosa del Monte - Vega Alta Yukon
Reported By:
Naranjito Claimant -
Naranjito, Hawaii, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Rosa del Monte
carretera #2 Vega Alta, 00917 Yukon, USA
Phone:
787-780-5775
Web:
larosadelmonte.com
Categories:
Business Rating:
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La Rosa del Monte their employees and Edwin Quintero, Grisell Morales and Yisenia Martinez Disgraceful and Deceitful individuals Vega Alta Puerto Rico
Report Attachments
we moved our furniture to Puerto Rico in March 2015, we used La Rosa del Monte as the shippers and movers. From the start they arrived four days later then orginally scheduled, due to rescheduling matters. Followed by their refusal to accept any form of verifiable payment, etc.. certified checks or credit cards. Once the furiture arrived they insisted on charging an additional fee for taking the boxes to a second floor, upon our refusal, they left most of the boxed items on the ground ght.floor level exposed to the elements. Out of desperation, we paid an additonal two hundred dollars to have the large boxes taken up one flight. As they unpacked the large boxes we began to uncover damaged items. We attempted to reach someone in the main office, to voice our concerns, without success. we asked them to stop unpacking, paid their requested fee, filed an initial damage report form with the group manager, and then asked them to leave. After repeated calling we received a claims settlement letter offering us sixty cents(.60) per pound, for the damaged items, as per their insurance policy.We are currently awaiting a civil determination hearing (Comision de Servicios Publico) before proceeding against La Rosa Del Monte, in the Puerto Rico Supreme Court, on insurance fraud. followed by the United States District Court, on interState racketerring. We are currently seeking the names of other persons who have been victims of La Rosa del Monte, to join with Chicargo group, in a Class Action Mandamus. Lets stop these unscrupulous people once and for all.
