i made the mistake of purchasing without researching the company first and am filing this in hopes someone else will not go through the same agonising experience i am currently going through. i purchased 2 e-bikes and a battery which they now tell me they can not get so i told them ship my bikes anyways in hopes of recieving them which as of yet they have fullfilled there own contract which states 10 to 15 business days ship times and its going on 18 business days now and they still have not shipped it yet. but as they have been doing put me off for another 2 weeks. BEWARE as that is there mo so as the saying goes BUYER BEWARE or better yet dont use SAFER WHOLESALE AS IT S A RIP OFF!