- Report: #1137897
Complaint Review: Santuary Modification Services - Lake Forest California
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Author Not Confirmed
Why?
Santuary Modification Services
23101 Lake Center Drive Suite #220 Lake Forest, 92630 California, USA
Phone:
877-663-7461
Web:
www.modsin1.com
Categories:
Business Rating:
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Santuary Modification Services Julian White Peter Took $1300 from me and never contacted my mortgage co. Lake Forest California
In 2009 I was laid off from my job of 6 years. My new home was completed in May of 2008 by Jim Walter's whom I later found out had been making predatory loans. They have now closed all of their offices. To be able to afford the home I had to get it only 90% completed and with the assistance of family we were able to move into our new home. Back to my complaint about Sanctuary Modification Services; needless to say that I was in a desperate situation after being laid off and trying to find assistance to keep our home, this Company promised to handle the foreclosure and get the mortgage refinanced. I sent over $1300 dollars that was saved up and they did nothing nor had they contacted the mortgage company. Everytime I called them they told me not to contact Jim Walters and that they had it all under control. All I needed to do was send them an additional $700 to negotiate the deal. I was suspicious and began asking questions. Suddenly the representative on my case went on vacation and also had a family emergency.
Well,unfortunately, Julian White never returned and the next representative assigned to my case only asked for more money. When I told them that I wanted to have documentation on my account and what they had accomplished so far I was put on hold and my call was redirected to voicemail. I continued to leave messages and eventually my number was blocked. Not only did I lose my home but the land that was given as a gift was lost also. The land had been in my family for over 30 years and held a lot of sentimental value. This company took money that was set aside to provide for my children. Those provisions whould have been a tremendous help during the financial burden of the recession. I pray that they be held accountable for taking advantage of me and any other families they have scammed.
