- Report: #1022152
Complaint Review: SAVEOLOGY - South Plainfield New Jersey
Reported By:
SAVEOLOGY -
Marlton, New Jersey, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
SAVEOLOGY
South Plainfield, 07080 New Jersey, United States of America
Phone:
Web:
saveologytech.com
Categories:
Business Rating:
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SAVEOLOGY rebate fraud, rebate scam, bait and switch, Comcast South Plainfield, New Jersey
Saveology
HAS ANYONE IN NEW JERSEY BEEN SCAMMED BY "SAVEOLOGY" AS I HAVE? --Promise to send rebate for a router which never came in connection with a Comcast triple play offer...
IF SO PLEASE contact me (((REDACTED))). I intend to take action..
My
Complaint:
3/1/2013
Saveology -- failure to send router rebate
Anyone from New Jersey having the same experience and is interested in pursuing this, please contact me at [email protected]
My experience started with a google search for Comcast and that search took me to an advertisement for "Comcast Xfinity Triple Play for $99/month!". I called the number listed and the person at the other end of the phone helped me to schedule the installation of the Comcast service.??I was never informed that I was not speaking directly with Comcast.
I was induced to go with this installation by the promise of a free router. The sales rep requested that I pay for the router up front and assured me that I would receive a rebate after the installation. I gave them my credit card information and the wireless router was shipped to my address. Again, I thought I was dealing directly with Comcast. But a day or two after the installation I felt I was shorted some cable boxes which were promised and was concerned about other aspects of the installation. When I called Comcast to express these concerns I learned for the first time that I had actually placed my order with Saveology apparently an authorized Comcast dealer/reseller.
I sent my rebate form to Saveology in early June 2012. The rebate was supposed to be issued within 10-16 weeks. After five months passed without receiving a rebate, I wrote an email to Saveology complaining that their deficiency in sending the rebate should be immediately addressed. In response I received an email from the Saveology rebate division indicating that they were backed up and offering me some restaurant.com coupons in exchange. I called Saveology and turned down this offer. The Saveology rebate division person assured me that my rebate would be processed by January, 2013. It is now March 1, 2013 and I have received no rebate.
I have now looked at numerous blog entries by individuals who have been defrauded in this same way. I intend to take some type of action.
HAS ANYONE IN NEW JERSEY BEEN SCAMMED BY "SAVEOLOGY" AS I HAVE? --Promise to send rebate for a router which never came in connection with a Comcast triple play offer...
IF SO PLEASE contact me (((REDACTED))). I intend to take action..
My
Complaint:
3/1/2013
Saveology -- failure to send router rebate
Anyone from New Jersey having the same experience and is interested in pursuing this, please contact me at [email protected]
My experience started with a google search for Comcast and that search took me to an advertisement for "Comcast Xfinity Triple Play for $99/month!". I called the number listed and the person at the other end of the phone helped me to schedule the installation of the Comcast service.??I was never informed that I was not speaking directly with Comcast.
I was induced to go with this installation by the promise of a free router. The sales rep requested that I pay for the router up front and assured me that I would receive a rebate after the installation. I gave them my credit card information and the wireless router was shipped to my address. Again, I thought I was dealing directly with Comcast. But a day or two after the installation I felt I was shorted some cable boxes which were promised and was concerned about other aspects of the installation. When I called Comcast to express these concerns I learned for the first time that I had actually placed my order with Saveology apparently an authorized Comcast dealer/reseller.
I sent my rebate form to Saveology in early June 2012. The rebate was supposed to be issued within 10-16 weeks. After five months passed without receiving a rebate, I wrote an email to Saveology complaining that their deficiency in sending the rebate should be immediately addressed. In response I received an email from the Saveology rebate division indicating that they were backed up and offering me some restaurant.com coupons in exchange. I called Saveology and turned down this offer. The Saveology rebate division person assured me that my rebate would be processed by January, 2013. It is now March 1, 2013 and I have received no rebate.
I have now looked at numerous blog entries by individuals who have been defrauded in this same way. I intend to take some type of action.
2 Updates & Rebuttals
SAVEOLOGY
Marlton,New Jersey,
United States of America
wrugg
#2Author of original report
Sat, March 09, 2013
Thank you Buyer_Beware...This is helpful
Buyer.Beware
United States of AmericaSaveology is also Techzilla, MyTechHelp and more
#3Consumer Comment
Sat, March 09, 2013
Research indicates this company is operating - or has operated - under the following brands
Parent Company is Elephant Group (Elephant Wireless)-
Brands include:
Techzilla
Mytechhelp
Supportsquad
Saveologytech
Saveology.com
Saveology travel
Saveology Deals
Saveology Dining
Magazineco
Qologydirect
