- Report: #1237357
Complaint Review: Scholastic Reading Club - Nationwide
Reported By:
Jessica -
Reidville, South Carolina, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Scholastic Reading Club
Nationwide, USA
Web:
www.scholastic.com
Categories:
Business Rating:
(0)
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Scholastic Reading Club Scholastic.com No online payments, poor customer service Nationwide
I have been ordering from Scholastic for many years. This past spring I went to my account online to pay off my account ($20) and it was blocked! I Emailed their customer service several times and no one responded. I was finally able to respond to an Email about my bill and someone wrote back! I asked why I was not able to pay online and they told me I could only pay by mail or over the phone. I tried to pay over the phone but was on hold for a long time to get an agent. I do not mail payments. I do online pay or Billpay. I keep better records that way. Since then I have been receiving collection notices. I am DONE with Scholastic.
