- Report: #433808
Complaint Review: Scholastic - Internet
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Scholastic
www.scholastic.com Internet, U.S.A.
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Scholastic Took money out of my account authorized by a 10 year old Ellisville Internet
I noticed a debit to my account of 3/12/09 from Scholastic. I have never ordered anything from them, and it is not a habit of mine to give my account information out to anyone. I called them from a number I looked up on the Internet. They looked my name up, my phone numbers, address and nothing. They had no listing of me. So I gave her my account number. She then informed my that they had my daughters name. She is 10 years old.
I wrote her a check for a book fair she was having right about the time the charges started. So I did not notice those, I just assumed it was for a book she had bought.
She signed up for some club while there, and they took my routing number and checking account number and set her up an account....10 years old. Not only is she not employed, has no job, but she d**n sure does not have a checking account.
How can they set her an account up and debit my account. She of coarse had no idea what she was doing. She would of never done that if she knew they would take it from my account. And we have not recieved the first book, and the charges started on 11/08. Small increments $10-12 each.
She stated I had to send a written letter to stop it. Well I sure did not have to send a written letter to start it. One word......Crooks!
Susan
Laurel, Mississippi
U.S.A.
I wrote her a check for a book fair she was having right about the time the charges started. So I did not notice those, I just assumed it was for a book she had bought.
She signed up for some club while there, and they took my routing number and checking account number and set her up an account....10 years old. Not only is she not employed, has no job, but she d**n sure does not have a checking account.
How can they set her an account up and debit my account. She of coarse had no idea what she was doing. She would of never done that if she knew they would take it from my account. And we have not recieved the first book, and the charges started on 11/08. Small increments $10-12 each.
She stated I had to send a written letter to stop it. Well I sure did not have to send a written letter to start it. One word......Crooks!
Susan
Laurel, Mississippi
U.S.A.
1 Updates & Rebuttals
Happy Person
Fremont,California,
U.S.A.
you are dealing with 2 different divisions
#2Consumer Comment
Tue, June 09, 2009
the BOOK CLUB DIVISION is separate from the BOOK FAIR division, but they are both under the scholastic umbrella... you had 2 different processes done: 1 - the bookfair your daughter attended and spent the check you gave her 2 - the Book Club division send monthly flyers to the teachers; when your daughter went to the bookfair she was probably looking at the monthly flyer and since the flyers always have some sort of toy attached to the books the kids will be more attracted to the books in the flyer.. I think the teacher (or whoever) filled out the request from the flyer (because as a 10 year old she would not know what the routing number is) should have given you a call to make sure you, as a parent, were authorizing the charge and didn't explain the process to your daughter or otherwise your daughter would not have done such a thing... I wouldn't neccesarily place the blame on scholastic, I would talk to your daughter and aske her WHO filled out the form for her, since scholastic does not run the bookfairs, they just deliver them. As for the book club account it is really easy to cancel and return the books..just log onto scholastic.com and look in their customer service/contact us section. scholastic has no way of knowing the paperwork was completed by a child... SOMEBODY wrote that info for her...
