- Report: #502052
Complaint Review: Seattle Coffee Direct - Internet
Reported By:
Karenasmyers -
Milford, Pennsylvania, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Seattle Coffee Direct
https://www.seattlecoffeedirect.com/indexS2_65.php?ver=545&CPA=SC&sid=197552SC25C95377-7477-41A7-88F7-1C545F0035BE Internet, United States of America
Phone:
8667942030
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Seattle Coffee Direct Seattle Coffee They offer a 5 for $5 promotion, but it's billed at $25 (not mentioning it's $5 each). They told me to refuse delivery and I would get a refund. I returned it with no refund. Internet
They make an offer of 5 items for $5, and then bill it at $5 for each item. I cancelled the account as soon as I saw the charge on my account. Seattle Coffee Direct said to refuse the package when it arrived and I would be issued a credit.
I refused and returned the package as directed. Two months later I remember and can't find a credit. I call Seattle Direct to find out when I'd receive the refund and the woman said they never received the package--so they wouldn't issue a refund.
They had a record of the account being cancelled, so I told them to check the tape of the conversation. After that I was transferred to a 'supervisor'.
Nice scam. I had to speak with a supervisor before I could get a refund of the $25 (in a few days--never mind that it was already 2 months!).
The company lacks integrity. I'll never do business with them again, nor buy anything at Seattle Coffee again.
I see they've changed the ad to "5 for $5 each" and believe it was due to false advertising.
