- Report: #481884
Complaint Review: Selectcare Benefits Network - SCBN - Austin Texas
Reported By:
thoughtiwassmarterthanthis -
bothell, Virginia, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Selectcare Benefits Network - SCBN
P.O. Box 140766 Austin, 78714 Texas, United States of America
Phone:
8667226479
Web:
N/A
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Business Rating:
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Selectcare Benefits Network - SCBN Told that $40.00 was for 3 months supply of 2 perscriptions, not $40.00 per month. Supervisors only take messages not phone calls. bothell, Washington
I am an unemployed and uninsured senior citizen. Found this perscription advocate, SCBN on the internet.
The sales person said that there was a one time fee to cover administrative costs and that my 2 perscriptions would cost $40.00 for a 3 month supply, not $40.00 per month. I noticed this while reading the fine points and that they also take the money right out of my account every month.
I knew that I had heard the sales person on the phone correctly because I wrote it down 3 times and I asked in everyway imaginable to make sure of the details. Worked for an insurance company in the past and know how they can omit information so I was very careful. (quit the company because of practices just like this.)
Tried to call right away but was told that I had to leave a message and someone would call me by the next day. Asked to speak to a supervisor. Supervisors do not take phone calls, only messages. Yikes! SCAM!
I lose $90.00. A lot of money to me. If you don't block your account it could have been a lot more.
I thought I was being proactive. Should have done some research.
1 Updates & Rebuttals
Brad @ SelectCare Benefits Network
Austin,Texas,
U.S.A.
Hello Bothell VA,
#2UPDATE Employee
Sun, January 10, 2010
If you would like to contact me directly, please feel free to call me at 512-406-5057. We can see if we can find a resolution to your situation.
Sincerely,
Brad Williams
SCBN Customer Care Manager
512-406-5057
[email protected]
www.SCBN.org
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If you would like to contact me directly, please feel free to call me at 512-406-5057. We can see if we can find a resolution to your situation.
Sincerely,
Brad Williams
SCBN Customer Care Manager
512-406-5057
[email protected]
www.SCBN.org
