This company poses they recycLe and will pay for used or broken electronics. I sent my iPad which was broken. I did get one email saying they got my iPad and that was the last I heard. I sent over 8 emails and left over three voicemails each having to hold over 6 minutes. No response. This is totally fake and they basically stole my property. Warning never use them. I contacted the FTC and Better Business Bureau and filed formal complaints.