- Report: #1185387
Complaint Review: Septic Maxx/Septic Savior - Internet
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Author Confirmed
Why?
Septic Maxx/Septic Savior
Internet, USA
Phone:
1-800-397-2384
Web:
http://www.septicmaxx.com/
Categories:
Business Rating:
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Septic Maxx/Septic Savior Phone Harrassment Florida Internet
Hi;
My husband purchased a 5-year product from a company called 'Septic Savior' 3-5 years ago. I just received a call this morning from someone named Steve. He wanted to talk to my husband, who was at work. I asked to take a message, and inquired what company he was with. He did not answer my question, and hung up on me when I requested removal from the call list if he could not give me proper identification.
I have caller I.D., so I called the number back and a woman answered. I told her I had just spoken with Steve, and tried to request removal from the call list again. The woman also hung up on me. I immediately called her back, and she didn't answer, instead sending my call to voicemail (no doubt because she recognized my number). I discovered by listening to the voicemail that this company is called 'Septic Maxx'.
I got online, and found their website. I called the number provided, and spoke with a customer service woman who was polite, albeit unhelpful. She informed me that my husband had purchased a product from them about 5 years ago (impossible if they are claiming to have only been in business since 2012). She said she couldn't take my number off the list because the call was supposedly from a telemarketing company. Since my husband HAD purchased a product from the company 'Septic Savior', and she said that he has an 'account' with Septic Maxx, I deduced that Septic Maxx and Septic Savior are one and the same.
The reason I am placing a harrassment claim is also because when my husband decided he did not want to use the product (due to no difference in the septic system), he was heavily pressured by the 'salesman', and the salesman began using underhanded derogatory remarks and insults to try to push my husband around. That is unprofessional and unbusinesslike. If someone doesn't want your product anymore, LET them make that decision! It's not your place to try to shove it down their throat, and will result in them being sure to NEVER buy your product again. My husband consistently got phone calls pestering him to pay, to buy, etc. Apparently, they still haven't let up, as they still call our number.
I just called them again, and spoke with a man who finally had the decency to work with me, and do me the courtesy of at least sending in a request to have my number removed. We'll see what happens, and if they do take my number off the list, and cease and desist, I am prepared to withdraw the harrassment claim.
Thanks for reading, and I hope something gets done about this scam.
