- Report: #1419040
Complaint Review: SERAFINA SKINCARE -
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Author Not Confirmed
Why?
SERAFINA SKINCARE
United States
Web:
SERAFINA.COMHELP
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SERAFINA SKINCARE UPON SENDING FOR A FREE TRIAL, THEY , WITHOUT MY KNOWLEDGE, OR PERMISSION, ENROLLED ME IN THEIR AUTOSHIP SYSTEM. Internet
I SENT FOR A FREE TRIAL OF THEIR PRODUCT, AND WITHOUT MY PERMISSION, OR KNOWLEDGE, THEY NOT ONLY ENROLLED ME IN THEIR AUTOSHIP PROGRAM, BUT IMMEDIATELY SENT TO ME TWO OF THEIR PRODUCTS, AND CHARGED MY CREDIT CARD, APPROX., $95, FOR EACH TINY JAR, WHICH I NEVER ORDERED. THEIR AD WAS THAT IF I SENT THEM APPROX. $10, FOR SHIPPING, THEY WOULD SEND ME THEIR TRIAL OFFER. IN NO PLACE, WAS IT WRITTEN, THAT I HAD A SHORT TIME TO TRY IT, AND IF I DIDN'T ANSWER, THEY WOULD ENROLL ME IN THEIR AUTOSHIP. THEIR PRODUCT MAY NOT BE BAD, ALTHOUGH I BROKE OUT IN BLEMISHES WHICH AT THE AGEE OF 71, I DID NOT EXPECT THAT TO HAPPEN.
I AM DISGUSTED IN THE WAY THEY MARKET THEIR PRODUCT. I N-E-V-E-R.....ACCEPTED A FUTUER PROGRAM WITH THEM...THERE WAS A PLACE TO CHECK OFF THAT I AGREED TO PAY FOR THE SHIPPING FOR THE TRIAL STUFF, BUT APPARENTLLY THEY WERE THE ONES WHO CHECKED OFF ANYTHING FURTHER. I AM APPALLED THAT I WAS SCAMMED....AND I AM APPALLED THAT I WAS CHARGED SO MUCH MONEY, ON MY CREDIT CARD, THAT I DID NOT GIVE THEM PERMISSION TO USE. I DID CALL THEM, AND THE GIRL FOUGHT WITH ME FOR 1/2 HOUR, SAYING THAT I ORDERED THE PRODUCT.....AND I DID NOT!!! SHE FINALLY GAVE ME AN ULTIMATUM, THAT I COULD PAY FOR HALF PRICE OF THE PRODUCT SENT, OR THAT SHE WOULD SEND THE AUTHORITIES , TO MAKE ME PAY. I TOLD HER THAT I WOULD CANCEL ME CREDIT CARD, AND SHE THREATENED TO SEND THE BILL COLLECTORS TO MY HOME. SHE USED A SCARE TACTIC, AND IT WORKED....I PROBABLY WILL HAVE TO PAY THE 90 ODD DOLLARS TO THEM, BUT I REALLY SHOULDN'T HAVE TO, AS THEY WERE THE SCAMMERS, AND THEY SHOULD NOT BE ALLOWED TO SELL ANYTHING TO ANYONE, AT ALL, E=V=E=R!!!
IF THERE ARE OTHERS OUT THERE WHO HAVE HAD THE EXACT SAME EXPERIENCE, I WOULD LIKE TO KNOW. I DID WRITE TO THE ATTRONEY GENERAL OF CALIF., AND THEY ARE KEEPING MY MESSAGE ON FILE. THEY DID CALL SERAFINA, AND OF COURSE, THEY LIED TO HIM ABOUT WHAT THEY DID, AND HOW THEY DID IT. I SYGGEST THAT ANYONE WHO HAS HAD THIS HAPPEN TO THEM....PLEASE DO WRITE TO THEIR ATTORNEY GENERAL.
