- Report: #1464103
Complaint Review: Shellpoint Mortgage Services - Greenville South Carolina
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Author Confirmed
Why?
Shellpoint Mortgage Services
75 Beattie Place, Suite 300 Greenville, 29601 South Carolina, United States
Phone:
+1 (800) 365-7107
Web:
www.shellpointmortgageservicing.com
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Business Rating:
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Shellpoint Mortgage Services New Penn Financial, LLC dba Shellpoint Mortgage Servicing P.O. Box 10826 Greenville, SC 29603-0826 Main Office NMLS ID# 1105391 Intentionally messed up my escrow account and balances Greenville South Carolina
I am putting this out there so everyone dealing with these type of companies can be fully aware of what they are doing. They are intentionally messing up the escrow accounts and balances. They are doing this with the idea people will be so mad that they stop paying which leads to default and the sale of your property since that is the contract we all signed right! But we didn't sign anything to force us into overpaying an account or not paying at all.
They have been an issue since they took over my loan in 8/2018 and for 2 months before a payment was due I sent them all the correct info about my escrow account and they did nothing at all for 60 days and now I am paying $91.00 extra a month in escrow! I just so happen to look at the home values around me and of course, it has all increased so now I see they are doing this with the hope I would default and they can sale my property right from under me before a full investigation is done on the reason I refused to pay but instead I chose to just pay the overage for the year and I will go after them legally once the full year is up and showing a huge overage in escrow.
Don't be scammed by them ok people just pay your mortgage as it is stated overage and all to keep your property uses and by law, they have to give the overage back to you every 12 months so just endure
