- Report: #1122941
Complaint Review: Shenzhen Gengood Electronics & Technology Co. Ltd. - FuYong, Nationwide
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Author Not Confirmed
Why?
Shenzhen Gengood Electronics & Technology Co. Ltd.
4th Floor,2 Building,QiaoTou Community,FuYong,Shen FuYong,, Nationwide, China
Phone:
86-0755-29161985
Web:
http://www.gengoodecig.com/
Categories:
Business Rating:
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Shenzhen Gengood Electronics & Technology Co., Ltd. Celine Zeng, Carlos Duan Ecig Vaporizers Scammers Rip Off Avoid at All Costs - They will take your $ FuYong, Nationwide
OMG Please stay away from this company. I am making it my personal mission to warn other potential buyers so they don't lose their hard earned money like I did. I started with a sample, and it seemed legit enough so I placed a larger order in the thousands. But not before confirming about their warranty. You see, anytime you buy electronics you want to make sure there is a warranty, which I did! They assured me that they have a 1 year warranty on defective items. Well a couple weeks after selling out, that's when the customer complaints started rolling in. After Celine and Carlos dodged countless emails from me, they finally got back to me and told me to send the defects back (almost half of the vaporizers at this point!). I spent another $100 sending them back to the address they told me with tracking. They received the parcel, but refuse to answer my emails. I had to refund pretty much all the customers at this point :( I am not only out the money for the units, but the units themselves which I sent back and I am out the return shipping to boot. These guys are heartless bastards, they don't care about you or your customers. And will ignore your emails once there is a problem. Please avoid this company at all costs! You have been warned :(
2 Updates & Rebuttals
I stand by my original statement
#2Author of original report
Fri, April 17, 2015
Hmmm that makes absolutely no sense, unfortunately I am a loser in this case and I stand by my word. And if you go on YouTube there are few other people that have had the same issue with this company. Judging by your poorly written English sentence, I am going to assume you are in China and work for this terrible company. Trust me people, you will get your goods, but they will break down! And you will get absolutely no assistance or response or resolution. To any potential customers….save you’re hard earned money and purchase elsewhere....
Francise0209
Alabama,USA
This company is good and trustworth
#3Consumer Comment
Fri, April 17, 2015
I have been dealing with this company for more than two years.their products and services are great.The man who wrote this only to decredit the company?try to win by telling stories?
