- Report: #1155289
Complaint Review: ShopNBC / SHOPHQ - Select State/Province
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ShopNBC / SHOPHQ
Select State/Province, USA
Phone:
866-593-2592/800-676-5523
Web:
http://www.shophq.com/
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ShopNBC / SHOPHQ Women watches are made cheaper than men and fall apart Eden Prairie, Minnesota
This is a buyer beware for invicta watch buyer. I have a lot of their watches I started buying my wife watches form invicta in 2010. The first on was on sale and possible discontinued it fell apart after 5- 6 months no warrant. The next one was May 20012 with a 2 year extended warranty. She wore the watch 2 years then one evening while winding the watch she notice the hands had fell off. I call invicta explained the problem they told me I have a warranty and gave me the number to their warranty department. That department informed me that my warranty had expired. It runs concurrent with the 1 year manufactory’s warranty which is very stupid and it’s a rip off. Most companies will run the extended warranty after the manufactors warranty runs out. I spoke to a manager and I was told the same thing my warranty had expired app 4.5 weeks ago.
I’ve started looking at other watches that will not alter the fine print for a few dollars. I amy have to send a lot more money for the more expensive watches but I will know the warranty will be honored
So If you buy these watches don’t was you money on the warranty just find another place that will repair it for a fraction of the price
