- Report: #194108
Complaint Review: ShopNBC - Viscom Technology - Jim Peterson - Chaska Minnesota
-
Author Confirmed
Why?
ShopNBC - Viscom Technology - Jim Peterson
4064 Peavey Road Chaska, 55318-2396 Minnesota, U.S.A.
Phone:
952-368-2429
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ShopNBC - Viscom Technology - Jim Peterson ripoff, selling DEFECTIVE COMPUTERS, refuse to cooperate while computer still under warranty Chaska Minnesota
I purchased the V2 prem. computer from ShopNBC (Viscom Technology) in Sept.05 and began having problems in Nov.05. The problem with the computer was a display of several error messages that immediately shut my computer down to automatically restart, again and again. I called technical support for assistance approximately 20-30 times and during those times, several different answers were given as a solution to my computer problem, but of many of those responses, I was told that the computer was over heating.
During this fiasco, technical support arranged for a local technician to service the computer, twice, and the problem still existed. Technical support then arranged for the computer to be shipped for in-house repairs. I received the computer a week later, and guess what, the same problem still exist. I have talked to technical support supervisors and ShopNBC representatives to solve my problem and 6 months later I and still without a working computer.
It is obvious that this company and everyone involved are NOT concerned about the consumer and does not have any integrity. The purchase of this computer with problems within 3 months of purchase with consistent problems, unresolved by their on technical support staff, simply means ShopNBC sells defective computers and a complete rip off.
Regina
Columbus, Georgia
U.S.A.
During this fiasco, technical support arranged for a local technician to service the computer, twice, and the problem still existed. Technical support then arranged for the computer to be shipped for in-house repairs. I received the computer a week later, and guess what, the same problem still exist. I have talked to technical support supervisors and ShopNBC representatives to solve my problem and 6 months later I and still without a working computer.
It is obvious that this company and everyone involved are NOT concerned about the consumer and does not have any integrity. The purchase of this computer with problems within 3 months of purchase with consistent problems, unresolved by their on technical support staff, simply means ShopNBC sells defective computers and a complete rip off.
Regina
Columbus, Georgia
U.S.A.
1 Updates & Rebuttals
John
Wilkes-Barre,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#2Consumer Suggestion
Fri, June 02, 2006
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies. ShopNBC / Viscom Technologies Group (Minnesota) ================== State Attorney In Minnesota: Phone Number: 1-800-657-3787 Phone Number: (651) 296-3353 [email protected] ag.state.mn.us Federal Trade Commission: ftc.gov/opa/2003/04/valuevision.htm ftc.gov/opa/2001/07/valuevision.htm ftc.gov/opa/2001/08/fyi0145.htm ftc.gov Internet Fraud Complaint Center / Consumer complaint websites ifccfbi.gov/index.asp Viscom Technology Group (A.K.A. Promise Technology) 4064 Peavey Road Chaska Minnesota 55318-2396 U.S. 11027 Bell Oakes Estate Road Eden Prarie, Minnesota 55347 U.S. viscom-usa.com v2premier.com [email protected] Mr. & Mrs. Jim & Sandra Peterson, Owners Phone Number: (952) 368-2429 (952)612-275-8436 Phone Number: 1-877-822-4562 1-800-877-7933. Fax Number: (952) 368-2443 (952)368-2450 [email protected] ShopNBC/Value Vision 6740 Shady Oak Rd Eden Prarie, Minnesota 55347 U.S. shopnbc.com vvtv.com Mr. Mitch Cook, Director, Customer Operations [email protected] Ms. Kathy Smith - Director, Customer Service [email protected] Mr. Howard Fox - Senior VP Operations/Cust Serv [email protected] Mike Davidson -Sales Host [email protected] [email protected] Kerry McNally- Sales Host [email protected] Shawn Wilsie- Sales Host [email protected] Brian Kessler - Sales Host [email protected] Customer Service [email protected] Phone Number: (952) 943-6253 Phone Number: 1-800-884-2212 1-800-474-6762 Fax Number: (952) 943-6244 Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California) ============================= Note: The V2Premier is not manufactured by Viscom Technology Group. ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?) Elitegroup Computer Systems, Inc. U.S. Headquarter 45401 Research Avenue Fremont, CA 94539 U.S. Phone Number: (510) 226-7333 Fax Number: (510) 226-7350 [email protected] ecsusa.com State Attorney in California: Phone Number: 1-800-952-5225 Phone Number : (916)322-3360 caag.state.ca.us Better Business Bureau in greater SanFrancisco area: goldengatebbb.org [email protected]. (California Residents) California Department of Consumer Affairs: dca.ca.gov Federal Trade Commission: Phone Number:1-877-382-4357 ftc.gov Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies. ShopNBC / Viscom Technologies Group (Minnesota) ================== State Attorney In Minnesota: Phone Number: 1-800-657-3787 Phone Number: (651) 296-3353 [email protected] ag.state.mn.us Federal Trade Commission: ftc.gov/opa/2003/04/valuevision.htm ftc.gov/opa/2001/07/valuevision.htm ftc.gov/opa/2001/08/fyi0145.htm ftc.gov Internet Fraud Complaint Center / Consumer complaint websites ifccfbi.gov/index.asp Viscom Technology Group (A.K.A. Promise Technology) 4064 Peavey Road Chaska Minnesota 55318-2396 U.S. 11027 Bell Oakes Estate Road Eden Prarie, Minnesota 55347 U.S. viscom-usa.com v2premier.com [email protected] Mr. & Mrs. Jim & Sandra Peterson, Owners Phone Number: (952) 368-2429 (952)612-275-8436 Phone Number: 1-877-822-4562 1-800-877-7933. Fax Number: (952) 368-2443 (952)368-2450 [email protected] ShopNBC/Value Vision 6740 Shady Oak Rd Eden Prarie, Minnesota 55347 U.S. shopnbc.com vvtv.com Mr. Mitch Cook, Director, Customer Operations [email protected] Ms. Kathy Smith - Director, Customer Service [email protected] Mr. Howard Fox - Senior VP Operations/Cust Serv [email protected] Mike Davidson -Sales Host [email protected] [email protected] Kerry McNally- Sales Host [email protected] Shawn Wilsie- Sales Host [email protected] Brian Kessler - Sales Host [email protected] Customer Service [email protected] Phone Number: (952) 943-6253 Phone Number: 1-800-884-2212 1-800-474-6762 Fax Number: (952) 943-6244 Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California) ============================= Note: The V2Premier is not manufactured by Viscom Technology Group. ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?) Elitegroup Computer Systems, Inc. U.S. Headquarter 45401 Research Avenue Fremont, CA 94539 U.S. Phone Number: (510) 226-7333 Fax Number: (510) 226-7350 [email protected] ecsusa.com State Attorney in California: Phone Number: 1-800-952-5225 Phone Number : (916)322-3360 caag.state.ca.us Better Business Bureau in greater SanFrancisco area: goldengatebbb.org [email protected]. (California Residents) California Department of Consumer Affairs: dca.ca.gov Federal Trade Commission: Phone Number:1-877-382-4357 ftc.gov
