John
Nanticoke,#2Consumer Suggestion
Sat, October 15, 2005
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies. ShopNBC / Viscom Technologies Group (Minnesota) ========================== State Attorney In Minnesota: Phone Number: 1-800-657-3787 Phone Number: (651) 296-3353 [email protected] http://www.ag.state.mn.us Federal Trade Commission: http://www.ftc.gov/opa/2003/04/valuevision.htm http://www.ftc.gov/opa/2001/07/valuevision.htm http://www.ftc.gov/opa/2001/08/fyi0145.htm http://www.ftc.gov Internet Fraud Complaint Center /http://www.ifccfbi.gov/index.asp Viscom Technology Group (A.K.A. Promise Technology) 4064 Peavey Road Chaska Minnesota 55318-2396 U.S. 11027 Bell Oakes Estate Road Eden Prarie, Minnesota 55347 U.S. http://www.viscom-usa.com http://www.v2premier.com [email protected] Mr. & Mrs. Jim & Sandra Peterson, Owners Phone Number: (952) 368-2429 (952)612-275-8436 Phone Number: 1-877-822-4562 1-800-877-7933. Fax Number: (952) 368-2443 (952)368-2450 [email protected] ShopNBC/Value Vision 6740 Shady Oak Rd Eden Prarie, Minnesota 55347 U.S. http://www.shopnbc.com http://www.vvtv.com Mr. Mitch Cook, Director, Customer Operations [email protected] Ms. Kathy Smith - Director, Customer Service [email protected] Mr. Howard Fox - Senior VP Operations/Cust Serv [email protected] Mike Davidson -Sales Host [email protected] [email protected] Kerry McNally- Sales Host [email protected] Shawn Wilsie- Sales Host [email protected] Brian Kessler - Sales Host [email protected] Customer Service [email protected] Phone Number: (952) 943-6253 Phone Number: 1-800-884-2212 1-800-474-6762 Fax Number: (952) 943-6244 Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California) ============================= Note: The V2Premier is not manufactured by Viscom Technology Group. http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?) Elitegroup Computer Systems, Inc. U.S. Headquarter 45401 Research Avenue Fremont, CA 94539 U.S. Phone Number: (510) 226-7333 Fax Number: (510) 226-7350 [email protected] http://www.ecsusa.com State Attorney in California: Phone Number: 1-800-952-5225 Phone Number : (916)322-3360 http://caag.state.ca.us Better Business Bureau in greater SanFrancisco area: http://www.goldengatebbb.org [email protected]. (California Residents) California Department of Consumer Affairs: http://www.dca.ca.gov Federal Trade Commission: Phone Number:1-877-382-4357 http://www.ftc.gov Internet Fraud Complaint Center http://www.ifccfbi.gov/index.asp ----------- "Don't look at what your getting elsewhere, look at what your not getting" Big Jim Davidson ------------
Stephen
St. Petersburg,#3Author of original report
Fri, October 14, 2005
After speaking to Minnesota and Florida Atty Generals office it is quite apparant that shopnbc is NOT OK!!! They have so many complaints against them that both agencies told this to me without my asking. They both knew off the top of their heads. Now I can tell you that I have been given the run around for 8 months and I have dealt with at least 30-40 people in customer service. This is not just one person that you refer to . They have ripped me off for $600 and to top it off, they stole my identity which is a FEDERAL CRIME. If the credit manager has done this to me and I just happen to catch it quickly, how many other people has this happened to that just couldn't figure out how it happened. Well I can tell you if you buy from shopnbc, there is a good chance that the same credit manager is doing it to you. They will get busted ...I guarantee it because I will be going up very high in the executive chain and to many of the media both locally (in Florida and Minnesota) and Nationally.
Thom
McGaheysville,#4Consumer Suggestion
Thu, October 13, 2005
I have been doing business with shop NBC for 5 years and have never had any trouble at all. I have sent items back and always got my monies returned if I asked for it. I think you ran into a dishonest individual who ripped you off and if you go to shop NBC's legal department they will take care of it for you. They have always paid for return shipping and replaced items that were broken in transit. You are talking to the wrong persons inside the shop NBC network and somebody (individually) screwed you over. Don't run down the whole shop NBC network over some jerk.