- Report: #990021
Complaint Review: Signature Autoplex - Zachary Louisiana
Reported By:
Anonymous -
Shawnee, Kansas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Signature Autoplex
4101 HWY 19 Zachary, 70791 Louisiana, United States of America
Phone:
225-658-6242
Web:
Categories:
Business Rating:
(0)
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Signature Autoplex William Clark Crain, Steve Dauterive Used car liar and rip off artists. Zachary , Louisiana
I bought a 2009 Ford F250 from Signature Autoplex. I came in from out of town and was going to drive the truck home. The truck made it 375.5 miles home and broke down on the side of the road.
I called the dealership and talked to Steve Dauterive and told him where I was and that I was broke down. He told me to tow the vehicle to a local shop. I told him I was in Little Rock, AR, it was after hours and no shops were open. This would require me to stay from Saturday, to atleast Monday. I could not do that. He then told me to tow the vehicle home which was about 400 miles, and they would fix it and take care of the tow bill.
I towed the vehicle home and to a repair faciltiy. The diagnosis was that it needed new engine. I got a quote for a used motor and labor. After weeks of phone calls and trying to get them to agree to something, they decided that they were not going to pay the tow bill and will not pay for the motor that I found.
I called the dealership and talked to Steve Dauterive and told him where I was and that I was broke down. He told me to tow the vehicle to a local shop. I told him I was in Little Rock, AR, it was after hours and no shops were open. This would require me to stay from Saturday, to atleast Monday. I could not do that. He then told me to tow the vehicle home which was about 400 miles, and they would fix it and take care of the tow bill.
I towed the vehicle home and to a repair faciltiy. The diagnosis was that it needed new engine. I got a quote for a used motor and labor. After weeks of phone calls and trying to get them to agree to something, they decided that they were not going to pay the tow bill and will not pay for the motor that I found.
1 Updates & Rebuttals
Anonymous
Shawnee,Kansas,
United States of America
Update on the situation.
#2Author of original report
Tue, February 05, 2013
I am posting an update on the situation with Signature Autoplex. They are saying they will pay a portion of the repair bill, and a partial paymet of the tow bill. I have been working with the Manager there and he seems to be an honest man. If they come through with payment I will update this report again and let readers know that they did.
