- Report: #1439959
Complaint Review: Siskin Enterprises Inc - Salt Lake City UT
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Author Not Confirmed
Why?
Siskin Enterprises Inc
PO Box 58 Salt Lake City, 84110 UT, United States
Phone:
(800) 453-8470
Web:
https://siskinent.com/
Categories:
Business Rating:
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Siskin Enterprises Inc AKA Perma Plate $$$ in the toilet Salt Lake City UT
Purchased a Perma Plate warranty with my Mercedes a few years ago. Reached out to them for a repair. I had a small cut in my seat edge and I wanted to address it before it turned into something larger. A technician came to the house and "fixed" the problem with some "As Seen on TV" goo. Literally opened up a bottle of black fingernail polish paint stuff and painted over the cut. That's it.
The coverage as sold to us at the dealership and as we understood from the Perma Plate pamphlet is that it protects your vehicle from most stains, damaging UV rays, rips, tears and burns on leather. Unless of course, it doesn't and you call them to fix something. Then, when they come out and paint goo on your seats and two days later it rips open and then becomes an even bigger mess, they won't fix the problem, but they will send you a check for $150 to pay someone else to fix it... Just a load of garbage.
And if you have a section of paint that is compromised, they'll tell you it was from an egg and the coverage doesn't cover damage from eggs. Becuase apparently only eggs can compromise your paint, and nothing else. Customer service was a dead end. 30 days to accept the $150 offer, in an email that says,"We appreciate the professional manner in which this incident has been handled." This incident was in no way handled professionally. From beginning to end it was a slap in the face and money down the toilet. I highly recommend not paying extra for the Perma Plate product.
