- Report: #1296991
Complaint Review: Skin Optics - Internet
Reported By:
Rosemary1108 -
Taunton, Massachusetts, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Skin Optics
Internet, USA
Phone:
8886128019
Web:
www.skinoptics.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Skin Optics, Vibrant SkinOptics Rejuvenating Cream Santa Ana California
I got a 'trial" size order. I had NO idea this had to be "returned" in 10 days! I was then charged by the Same parent company - Vibrant - for both trials, Eye Essentials and Skin Optics each charged me $89,95! I got a full refund from Eye Essentials. I called Skin Optics and they offered a 35% discount, then then up'd it to 75% I told them I wanted a FULL refund. I did NOT agree to pay $89.95 anywhere. I was buying a "trial size" product that was supposed to take 30 days using it twice a day. How am I supposed to return it after 10 days, if it's a 30 day trial - it supposedly takes 30 days to see if it works. This is INSANE. I want a full refund and to have all future communication ended immediately.
