- Report: #1315835
Complaint Review: Skin Optics/Eye Essentials - Internet
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Author Not Confirmed
Why?
Skin Optics/Eye Essentials
Internet, USA
Phone:
888-612-0817
Web:
N/A
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Skin Optics/Eye Essentials Sample Offer a Scam Internet
I saw offer for free sample of Skin Optics for just shipping After going through required screens it then came up an additional offer for Eye Essentials. I did not want this offer but when I hit screen it automatically entered it for shipment.
This was 6/24/16. I did receive sample but no written material included. Today I notice two charges on my checking account; one for $89.95 for Skin Optics and another for $86.95 for Eye Essentials! I immediately calledd888-612-8019 (Skin Optic) and spoke to Jasmine. She informed me that there was 14-day trial period and I would have had to call to cancel within that period. I explained I never saw this when I applied for sample. She said she could cancel my membership but no refund would be given.
I then called 888-612-0817 (Eye Essentials) and spoke to Willy. I was given same line. Asked where did it state about 14-day trial period. He said there was box that stated "I am over 18 years old"... etc and also states about trial period. Said your trial period ended 7/7. Today is 7/8. This is totally ridiculous! They did not send any written material with sample nor did they state any of these conditions when they send confirmation email. I am a Senior Citizen on Social Security. This scam has me so upset about this kind of cost.
Something should be done about this!
