- Report: #1363594
Complaint Review: Skin Royale/Eye Royale - Nationwide
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Author Not Confirmed
Why?
Skin Royale/Eye Royale
Nationwide, USA
Phone:
1-877-669-0466 OR 866-866
Web:
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Skin Royale/Eye Royale Eye essentials/ Skin RoyaleSupplement Police Scam by charging my credit card $176 on the 9th day of the 14 day trial Fountain Valoey, California (Santa Ana area) California
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I ordered a 14 day trial product of SKIN ROYALE and agreed to pay shipping charges of $4.95, but oh wait I also qualified to receive the EYE ROYALE for only $5.95 more. After reading all the terms & conditions I decided this was a good deal since I had 14 days to try the product for only $10.00. I get my product 4 days later, notify the company that I received my product. My 14 days would start the day I received it so I assumed, apparently it starts the day you order it! Either way the 9th day of using the product or the 14th day of the trial I called to cancel it, too late I'm told we already charged your account for both products! I checked my bank and sure enough at 12:45 AM on the 14th day they charged me one charge of $85.95 and one of $89.95. I talked to my bank informing them that the charges were fraud. I called them back and requested a full credit and was told I would only receive a 35% credit of the full amount. I argued to no avail. Telling them I would report them to the better business bureau. I called my bank back to have them cancel my credit card & issue me a new one and refuse the charges as they were never approved by me. The bank said they could only issue me a temporary credit until the investigation was concluded. This company is a total ripoff of the worst kind.
