- Report: #741204
Complaint Review: Skype.com - Internet Internet
Reported By:
Bobby THompson -
Jacksonville, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Skype.com
Internet, Internet, United States of America
Phone:
Web:
www.skype.com
Categories:
Business Rating:
(0)
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Skype.com Skype Skype kept billing my account after I turned off the monthly renewal again and again, Internet
I tried Skype's $2.99 server several month's ago. After I wasn't happy with the service I turned it off from the admin panel. I followed the steps to disable the billing/renewal in their FAQ on the site. I was billed the following month. I scoured their website for a phone number for customer support or even an e-mail address. There was NOTHING. I disabled my Skype account. I was billed again the following month. I am now disputing with PayPal. DO NOT DEAL WITH SKYPE. You can't communicate with anyone at Skype. When you have a problem, nobody exists to complain to.
1 Updates & Rebuttals
Tek
Florida,Florida,
USA
Skype defeats ninjas
#2Consumer Comment
Wed, April 01, 2015
I have used this service on and off for several years. I have never had an issue such as this. The disable/renew option is located clearly in your account profile as the last option at the bottom of the account tab. You will need to make sure you enter all fields and complete all steps in order to successfully release your account from any further charges. If you are having further issues, might I suggest you take an A+ essentials class for basic computer use. They are taught all over the country, relatively cheap, and you could greatly benefit from it.
Hope I helped!
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