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  • Report:  #277568

Complaint Review: Skysuite.LLC - Santa Monica California

Reported By:
- Revere, Massachusetts,
Submitted:
Updated:

Skysuite.LLC
1450 5th St Suite 3001 Santa Monica, 90401 California, U.S.A.
Phone:
800-805-0170
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
RIP OFF FROM 'SKYSUITE LLC'

I use Netsuite to manage my business, and i was searching on the net to locate a company who can provided services to Netsuite system such, create Scrips, Modify Forms, Create Online Form to be communicating with Netsuite.

I found him, i called him and we talk, for about 30 minutes, the only thing i notice he always keep saying he does big job, 20,000 and 50,000, make me feel like my job of designing an online form was nothing for him, but he keep shown interest on it, such I will send you the invoice once i have receive your check I will start working on it, he doesn't take any credit card now why I don't know.

We talk on the phone with the owner of Skysuite LLC, Skylar Wells and I give him a description of my need such I don't want to keep key in the customer information in to my CRM of every request I receive from custome on my website, he state he can do anything i got many years of experience on Netsuite CRM, so he can do whatever I want,

I told him how I wanted, he suggest me to create a Sub tab, I said no problem, he started working I give him access into my CRM Accounting Program to create Fields Wrong DO NOT DO THAT WITH SOME ONE YOU DON'T KNOW.

He request an Administrators access, I gave him access, !DON'T DO THAT!

He offer me a half hrs training that never happen,

So when I receive the form he send some instruction on how to load it into the same directory, but at the beginning of the conversation he was going to do all that, when I had it working and I was testing the form the address keep going to a different tab the one he said he was going to create, that wasn't what I want. That way I have copy and past the info again the right field other wise I want going to be able to create an opportunity to customer, which that is why I hire him to avoid doing that. When I called him to telling the online form wasn't working properly he said that is the way I requested if you want me to add more function I will charge for the time spend doing it. I said you mislead me, if you would ask me I have to re-key in the customer address into the right field I would it said NO. We started going back and forth with email he never return my calls, he wanted to charge me more money to do that, that is why I think he did it because he tough he get more money from me, he make it look like is so difficult to that, to create an online form, Netsuite has all preset just customize and you can do it you self.

When I send him many email requesting to finish the form he said he had spend 3 hrs talking on email with me if I continue send him an email he was going to bill me, after that him and crew had reevaluate my email and him and Skysuite wasnt going to perform any work on my company.

DON'T LET SKYSUITE LLC, Owner Skylar Wells To perform any work in your system. He 'rip me off'

Wilfredo

Revere, Massachusetts

U.S.A.


3 Updates & Rebuttals

Skysuite

Santa Monica,
California,
U.S.A.
SkySuite LLC completed 100% of the job per the specifications approved by Wilfredo Villanueva,owner of Hardwood Floors Const. DBA Myhardwoodfloors.com

#2REBUTTAL Owner of company

Fri, April 04, 2008

SkySuite completed 100% of the job per the specifications approved by Wilfredo Villanueva, owner of Hardwood Floors Const. Inc. DBA Myhardwoodfloors.com located in Boston, Massachusetts. A copy of the online form SkySuite completed and delivered is hosted at http://www.skysuite.us/MyHardwoodFloors/OnlineQuote.html. As of today, 4/4/2008, the current online form, modified by Wilfredo Villanueva, is hosted at http://www.myhardwoodfloors.com/quotereq1.html. Wilfredo Villanueva is dishonest and barely speaks English. I do not recommend working with Wilfredo Villanueva and Hardwood Floors Const. Inc. DBA Myhardwoodfloors.com as a customer or vendor. Skylar Wells Owner SkySuite 310.260.2500


Skysuite

Santa Monica,
California,
U.S.A.
SkySuite LLC completed 100% of the job per the specifications approved by Wilfredo Villanueva,owner of Hardwood Floors Const. DBA Myhardwoodfloors.com

#3REBUTTAL Owner of company

Fri, April 04, 2008

SkySuite completed 100% of the job per the specifications approved by Wilfredo Villanueva, owner of Hardwood Floors Const. Inc. DBA Myhardwoodfloors.com located in Boston, Massachusetts. A copy of the online form SkySuite completed and delivered is hosted at http://www.skysuite.us/MyHardwoodFloors/OnlineQuote.html. As of today, 4/4/2008, the current online form, modified by Wilfredo Villanueva, is hosted at http://www.myhardwoodfloors.com/quotereq1.html. Wilfredo Villanueva is dishonest and barely speaks English. I do not recommend working with Wilfredo Villanueva and Hardwood Floors Const. Inc. DBA Myhardwoodfloors.com as a customer or vendor. Skylar Wells Owner SkySuite 310.260.2500


Skysuite

Santa Monica,
California,
U.S.A.
SkySuite LLC completed 100% of the job per the specifications approved by Wilfredo Villanueva,owner of Hardwood Floors Const. DBA Myhardwoodfloors.com

#4REBUTTAL Owner of company

Fri, April 04, 2008

SkySuite completed 100% of the job per the specifications approved by Wilfredo Villanueva, owner of Hardwood Floors Const. Inc. DBA Myhardwoodfloors.com located in Boston, Massachusetts. A copy of the online form SkySuite completed and delivered is hosted at http://www.skysuite.us/MyHardwoodFloors/OnlineQuote.html. As of today, 4/4/2008, the current online form, modified by Wilfredo Villanueva, is hosted at http://www.myhardwoodfloors.com/quotereq1.html. Wilfredo Villanueva is dishonest and barely speaks English. I do not recommend working with Wilfredo Villanueva and Hardwood Floors Const. Inc. DBA Myhardwoodfloors.com as a customer or vendor. Skylar Wells Owner SkySuite 310.260.2500

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