- Report: #606579
Complaint Review: Sleepy's And Kingsdown - Internet
Reported By:
JC -
Langhorne, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sleepy's And Kingsdown
PO Box 388 Mebane, NC 27302 Internet, United States of America
Phone:
1-800-354-5464
Web:
www.kingsdown.com
Categories:
Business Rating:
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Sleepy's And Kingsdown Customer Service Poor Service and Warranty Internet
I purchased a Kingsdown mattress from Sleepy's. I had a third party evaluate my Kingsdown Rhapsody mattress and it was deemed unsuitable for sleeping. I was told that I could receive a replacement mattress but of course Sleepy's has stopped carrying the Kingsdown name and sells the same products under a different name now. Most likely due to innumerably complaints of Kingsdown mattresses. My mattress is not even four years old and it has caused immense back pain. I called Kingsdown customer service (I spoke to a rude and unhelpful employee) so calling it customer service is a joke. Both companies claim that the other is responsible for the warranty. Please don't bother purchasing from either of these companies. You will be sorry if you do.
