- Report: #684696
Complaint Review: Smithsonian Institution - Washington District of Columbia
Reported By:
bobtown -
Philo, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Smithsonian Institution
P. O. Box 37012 Washington, 20013 District of Columbia, United States of America
Phone:
Web:
smithsonian.com
Categories:
Business Rating:
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Smithsonian Institution Sends out threatining letters if unordered merchandise is not paid for. Washington, District of Columbia
Several years ago, I ordered some appointment books from Smithsonian, usng my credit card. I was pleased with the product and the price. The following year, I received another order from them, and the charged my creit card account, only this time the shipping charges were unreasonable. I called them, and they sent me a return label, and I returned the merchandise and my account was credited. At that time, I requested that I be removed from their lists. The assured me that they would.
The next year, I received more appointment books, with a request that I pay their outlandish charges. (My credit card is no longer in service) I called them again, and went through the return process, again requesting that I be removed from their list.
This year, I received more appointment books, and although I returned them, I am getting letters threatining to turn me over to a collection agency, and ruin my credit rating.
James Smithson would be appaled!
