Please stay clear of this web company. On March 30, 2018 I ordered 6 cartons of cigarettes and paid from an e-check. The order never came after 4 weeks, so I emailed them and they promised it was lost by the USPS and they would reship. Another few weeks went by and the order still did not arrive. I emailed again, since they don't have a phone number for you to speak to anyone, can only leave a message (BIG JOKE). Finally the end of June I received 3 of the 6 cartons. Again I emailed (which I have copies of mine to them and their response back) and I always get a response from LARA STEPHENS. Here it is July 28, 2018 and I still do not have the other 3 cartons. Now sweet Lara Stephens doesn't even return my emails. I will email them and call them daily until I get some resolution. I am not happy about being out over $75 and now they ignore me.