- Report: #1074468
Complaint Review: Soft Prodigy System Solutions Pvt. Ltd. - Phase 8 B Mohali (Punjab)
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Author Not Confirmed
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Soft Prodigy System Solutions Pvt. Ltd.
E 206 Industrial Area Phase 8 B Mohali (Punjab), 160055 India
Phone:
+1.866.235.9128
Web:
N/A
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Soft Prodigy System Solutions Pvt. Ltd. Soft Prodigy, Aprajita B, Akhilesh C, Jinia G, Arvind K, Amanpreet S, Monika T, Maninder S, Pankaj C, Paramje, Chan Chawla Pay more or project will not be finished, fake profiles, lie, good work in start but never finish Phase 8 B Mohali (Punjab) India
Im a 32old guy who has alot of ideas. 4 years ago I started doing something about these ideas.
I started by hireing a company named Soft Prodigy to make me an app called SafeOrSorry. The worked slow, the design was awfull, but I did not know any better. I was new to this and belived it was going to be like this.
In the price I paid the company was someting the called QA. That ment they had a team testing the app and asuring it was good.
There was no team I needed to test it all. I cant remember how many hours and phones I used for testing.
They "finished" the app 4 or 5 months behind dealine, and after 2 months I needed to fix MANY bugs. And now 2 years later it is still not finshed. They only say "we dont understand" and I get no refund.
Before we started the bug fixing I started another project with them "I Just Raffle It" Off! Its so many thing here I can tell you but you will read untill tomorrow.
I can say I have been a naive fool believing it was a bad emploee or some other exuse the come up with, but here is some keywords.
First of, they use allot of fake profiles. This I have heard from several former emploees. They get good rating on 1 emploee and have many bad developers, designer or whatever work under that profile.
- Sometimes it takes days or even weeks to get an answer. Seems to me they are multitasking. More projects at the same time, even though you have a dealine they do not care.
- They NEVER ceep deadlines.
- I have had 7 projects with them. Only one has been finished. (Yes im a fool)
- They use every chance they get to say, this is a change, we need more moeny. Even thoug you have paid for it, you will need to pay for it before they finish. Sometimes the teamleader has quit/gotten fired adn then you have no one to comfirm that this has been discussed and paid for before.
- One of the times I had to get another company to finish a job they started but where unable to finish, they actually aplied for the jobb on oDesk.
- They lie a lot. There has been 4 teamleaders who have quit/gotten fired while I did not get any notis. They only said pregnasy, sicness or holyday. But the contacted me and told me the truth.
- They have actually said they was sorry after, when they contacting me.
- Now I ended all projects with them.
- I have use so much money on this company, and I only got one app to show for.
Do not use this company, there are many other companies to choose from. This one is really rotten.
1 Updates & Rebuttals
Im a fool
Alabama,Those who wait for something good....
#2Author of original report
Wed, November 06, 2013
This is in continuation to the previous message I posted here. I guess I was too harsh in what I wrote above. I was approached by SoftProdigy when they came to know about this. Once I had a long conversation with them, I gave it a second thought and really feel that they were not that bad. It happens in Software development, you start with development of a product and new ideas run through your mind as you come across other items already in the market. This was what I think happened in my case as well, as I planned to add new features in the app. But after the call with these people, I realized that adding new features at a later phase could be more time consuming because of dependency on other modules already present in the system.
Though there were delays, they have always been very co-operative and available on Skype to talk and discuss any issues. And how they approached me again and presented their concerns, I feel that the delays were justified to a certain extent. Although certain people left during the project development, they always had an alternate resource to work on the project and take things ahead from there. Yes, that transition phase caused certain delays, but this happens in every organization, people come and go.
Now, I am looking ahead to resume with them pending projects and hope to maintain a healthy relationship with these people going forward.
