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  • Report:  #1264008

Complaint Review: Solemar Property Management SARL - Internet

Reported By:
drcurt - london, Alabama, United Kingdom
Submitted:
Updated:

Solemar Property Management SARL
Internet, USA
Phone:
04 93 94 42 92
Web:
www.solemar.fr
Categories:
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The property owner hired barbara and her husband to manage the property which we stayed in for a holiday in cannes. solemar property management company

The first time we met barbara at the meeting point to take us to our holiday rental,

she guilted us about being 15 minutes late. sighting that the petrol was very costly, and that us, her clients were wasting her time. we apologized repeatedly. she demanded that we give her 50 euros to cover her "wasted time "This being our first trip to france we didnt know that she was scamming us.

we gave her the money, dispite that the propery owner pays her 100s of euros a month to manage the property and arranging to meet us was part of her job.

we called the owner and he told us he was very embarrassed and that she should not have scammed us for cash.

 

Very unprofessional

her vehicle was filthy and small, she has poor presentation and reeks of a chain smoker and so does her vehicle. rubbish everywhere

she has the appearance of being someone untrustworthy and unhygenic.

she is blunt, rude .

 

she dropped us to the curb and tossed us the keys saying that "we had wasted enough of her time and that she must be going now"

subsequently

we spent hours walking around trying to find the unit by oursleves and settle in.

 

during our 2 week stay

there was a break in, our laptops and more than 1500 euros in cash were stolen and my daughter's wedding ring.

she refused to help us. refused to advise us.

 

a few days later we were at the beach we came back to find HER in our rental alone, without reason!!

making up some excuse it was to change a lightbulb.

 

we STRONGLY Suspect she was responsible for stealing our belongngs. because according to the owner she is the only person with the key sets.

but we cannot prove this with the police.

she is a theif, a liar, she took 40 euros from us, took advantage of that we were new to france and didnt know what was going on. her job was to WELCOME us

 

we never had a reply from the police department they were unable to find out who broke in.

though its very clear she had a  hand in this

 

DO YOURSELF A FAVOR < DO NOT TRUST BARBARA to take care of your property, do not stay in ANY holiday rental she is resonsible for IF YOU VALUE YOUR POSESSIONS.

 

I have read other reports online about baraba and propery solemar, i should have listed ! i should have known better! in the future we will be  staying home for holiday in the UK!



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