- Report: #124524
Complaint Review: SOYO TIGER DIRECT - DIAMOND BAR California
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Author Not Confirmed
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SOYO TIGER DIRECT
1142 S. DIAMOND BAR BLVD. DIAMOND BAR, 91765 California, U.S.A.
Phone:
800-888-4437
Web:
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SOYO, TIGER DIRECT RIPOFF REBATE FRAUD DIAMOND BAR California
During August 2003 I purchased several SOYO computer products advertised as having rebates. Prepared and processed rebate forms in accordance with instructions and according to dates as required. Items purchased envolved a total of 7 different forms and a total amount of rebate of $325.00 As of todays date 12-27-04 have not received a word or a single rebate.
I have checked on their website and they show rebates for 2 submissions as being approved. The other 5 submissions are not listed and for those approved there is no indication as to when rebated will be paid out.
Attemps to get help from TigerDirect has been a waste of time.
This whole rebate process is a joke. Some hungry trial lawyer need to begin a class action and make these frauds live up to their obligations. This whole process is hopeless.
John
J
BELMONT, North Carolina
U.S.A.
I have checked on their website and they show rebates for 2 submissions as being approved. The other 5 submissions are not listed and for those approved there is no indication as to when rebated will be paid out.
Attemps to get help from TigerDirect has been a waste of time.
This whole rebate process is a joke. Some hungry trial lawyer need to begin a class action and make these frauds live up to their obligations. This whole process is hopeless.
John
J
BELMONT, North Carolina
U.S.A.
1 Updates & Rebuttals
Jonathan
Santa Rosa,California,
U.S.A.
agreed...but If the rebate is from the manufacturer then it is their responsibility to handle it
#2Consumer Comment
Wed, December 29, 2004
While I will agree with you 100% that Tiger direct has a less than stellar customer rating, it is ultimatly the responsibility of who ever is sponsorign the rebate to make sure it is fulfilled. If the rebate is from the manufacturer then it is their responsibility to handle it, not the place you purchased it from. If fact, in most cases the places selling these products are forced by the manufacturer to provide these rebates according to contracts they have that allow them to sell thier product. About the only thing you can do is contact the manufacturer and try to get some help from them. It is very seldom that the store (on-line or not) has the ability to help you let alone actually wanting to do so. It is also a very good idea to keep copies of all your rebates, reciepts, bar codes. If they tell you they did not recieve it after you have told them you DID send it, they will usually accept copies.
