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  • Report:  #457060

Complaint Review: Specialty Merchandise Corp - Simi Valley California

Reported By:
- Plymouth, Michigan,
Submitted:
Updated:

Specialty Merchandise Corp
996 Flower Glen Street Simi Valley, 93065 California, U.S.A.
Phone:
800-877-7621
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ok, like many people out there, we signed up with SMC. But we never planned to use their lame marketing plan, we just wanted to use them as a wholesaler and drop shipper. And like many people, we also decided that is was far more time effective to pay the money for the website through Emerchant Club.

We've got are plan off the ground and this morning I went onto the site to reset some of the products on the front page. I figured I would go to the corporate website and browse the products there. Guess what? their corporate website is down! It just returns a "page cannot be found" message. What's more, the customer support website is down, same result.

Now, I'm not defending them or disputing the issues that anyone else has had with them. Frankly, I never believed their hype, and had to put their coaches in their place a couple of times. Their marketing plan was horrible, and anyone who thought it wasn't really doesn't have any idea of what they are doing, which I guess is what they counted on. All I ever wanted was access to the products and their distribution center. But it appears that even that is beyond their ability to maintain.

Does anyone have any info as to whether or not there has been some action that would make them pull the site? The coporate site is gone, but the "Sign up for SMC" sites are still running full tilt.

Phil b

Plymouth, Michigan

U.S.A.


6 Updates & Rebuttals

Newbusinessowner

Poland,
Maine,
U.S.A.
Website works

#2Consumer Comment

Fri, June 12, 2009

Sorry to hear you had issues with their website but I am not sure what website you are trying to go to but the www.smcorp.com website has worked for me with no issues. I didn't even bother speaking with the so called "coaches". I already have a business website and I just added the SMC products to my website. Frankly I have done more business using the catalogs for fundraiser events for sports teams. I had one sports team of only 8 individuals and I made over $300 once I paid for merchandise and shipping charges. Merchandise and shipping charges were only $210 so I thought that was a nice return. I did hardly any work at all except hand out the catalogs, collect the orders and place the order online. Took me a total of maybe 2 hours to do it all so I dont mind being paid $150/hr. Great tip for fundraising events, the fundraising catalog they give you is way overpriced and you wont sell much from it so use the other catalogs and offer the organization 25% of the sales total that they get to keep upfront. That has worked very well for me.


Rktdog

West Palm Beach,
Florida,
U.S.A.
SMC Website Down

#3Consumer Comment

Sun, May 31, 2009

SMC website does go down occassionally for maintenance and/or upgrades. This is my second time with SMC and I am extremely pleased with the products I sell and the service they provide. My first experience with SMC was the same as that of many people, I thought I could sit on my laurels and the website would miraculously make me money. I thought I had been ripped off and was angry as hell for a long time, even trying other home based businesses to no avail. I decided to try SMC again and this time put a little effort into it. I targeted a certain type of product line along with a certain type of client base, I spent a lot of time contacting event coordinators to set up my venues. I have been with SMC since 2006 and I now find that I am the one being contacted by coordinators asking me if I could set up my business at their events. I dont sell much on the Website as my business allows me to travel to different venues around the state in which I live, and with a little time I expect to be able to travel around the entire country. I truly enjoy what I am doing and plan on doing it through my retirement yrs.


Phil b

Plymouth,
Michigan,
U.S.A.
Typo Correction

#4Author of original report

Sun, May 31, 2009

Sorry all. I hate typos. Should have read "We've got OUR plan off the ground." I usually do more proofing before posting.


Phil b

Plymouth,
Michigan,
U.S.A.
Typo Correction

#5Author of original report

Sun, May 31, 2009

Sorry all. I hate typos. Should have read "We've got OUR plan off the ground." I usually do more proofing before posting.


Phil b

Plymouth,
Michigan,
U.S.A.
Typo Correction

#6Author of original report

Sun, May 31, 2009

Sorry all. I hate typos. Should have read "We've got OUR plan off the ground." I usually do more proofing before posting.


Phil b

Plymouth,
Michigan,
U.S.A.
Typo Correction

#7Author of original report

Sun, May 31, 2009

Sorry all. I hate typos. Should have read "We've got OUR plan off the ground." I usually do more proofing before posting.

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