Complaint Review: Spring River Nurseries - Hartford Michigan

One still has a little green in it, but they were very wilted when I received them. They are small but otherwise looked like they might live, but every day, they look worse. I am going to send them back to Spring River Nurseries and see if I can get three bigger replacements instead of six smaller ones. So, far they have come through, so I figure they will honor their replacement guarentee. I will update once I receive the replacements. It was probably too hot here in Texas during the shipping phase of the small plants, so maybe some bigger ones will make it through the trip. Good Luck to all. :)

After seeing all the criticism on Spring River, I was reluctant to order the lavendar advertised in my Sunday newspaper. I called them and they were nothing but helpful. They explained that certain areas are shipped to at different times according to that area's growing season. I live in California and received my lavendar within 3 weeks. They were small, but grew very rapidly. I ordered 24 and lost 6. Spring River refunded my money as promised within 2-1/2 weeks. My lavendar is doing very well. The phone number IS available -- 269-621-2259. Debra in California

Randy Brown, I am issuing a formal apology for referring to your company in error. I obtained your information by accident from another person filing on Spring River Nurseries. Please forgive me for my horrible mistake, because I in no way want to say any bad about someone who definately does not deserve it! Please, anyone who reads this, Randy Brown and his company of Gardners Choice is not in any way affiliated with Spring River Nurseries, and they are in good standing as far as I know, and have not done anything wrong to anyone. Also, latest update, I did receive the lavender plants from Spring River Nurseries, so I cannot say they did not honor their part of the transaction. I apologize to them also. They were a little slow, however they did send the plants I ordered.

Randy Brown, I am issuing a formal apology for referring to your company in error. I obtained your information by accident from another person filing on Spring River Nurseries. Please forgive me for my horrible mistake, because I in no way want to say any bad about someone who definately does not deserve it! Please, anyone who reads this, Randy Brown and his company of Gardners Choice is not in any way affiliated with Spring River Nurseries, and they are in good standing as far as I know, and have not done anything wrong to anyone. Also, latest update, I did receive the lavender plants from Spring River Nurseries, so I cannot say they did not honor their part of the transaction. I apologize to them also. They were a little slow, however they did send the plants I ordered.

Randy Brown, I am issuing a formal apology for referring to your company in error. I obtained your information by accident from another person filing on Spring River Nurseries. Please forgive me for my horrible mistake, because I in no way want to say any bad about someone who definately does not deserve it! Please, anyone who reads this, Randy Brown and his company of Gardners Choice is not in any way affiliated with Spring River Nurseries, and they are in good standing as far as I know, and have not done anything wrong to anyone. Also, latest update, I did receive the lavender plants from Spring River Nurseries, so I cannot say they did not honor their part of the transaction. I apologize to them also. They were a little slow, however they did send the plants I ordered.

Randy Brown Landscape owns the gardeners choice in Belleville, MI. And his phone # is 734-697-1820. The company that you are refering to is in Hartford, MI they are two different companys . Look on the back of your check. It will not be cashed by Randy Brown landscape or The Gardeners Choice. The company you are looking for is in Hartford Michigan. You can call Randy and he will give you the phone number. We get a hundred calls a day about this guy. And it makes Randy brown landscape look bad. But they have no affiliation. I which you would have done a little more research on this before posting something neggative about a company that has nothing to do with the other company. CALL RANDY BROWN HE WILL HELP YOU IN ANY WAY THAT HE CAN. THIS IS A DAILY PROBLEM AT THE OFFICE. SOMEBODY NEEDS TO PUT THIS GUY IN HARTFORD, MI OUT OF BUISNESS. SINCERLY, an employee