- Report: #1301309
Complaint Review: Springfield Acura -
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Author Not Confirmed
Why?
Springfield Acura
USA
Web:
www.springfieldacura.com
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Springfield Acura Sucks! Springfield New Jersey
IF I COULD GIVE IT NEGATIVE STARS, I WOULD!
100% absolutely the worst buying experience in my life and this would have been my 16th purchase over 30 years! Bought a 2015 SS Camaro convertible here on 4/2/2016. Returned the car to this "dealer" two weeks later. I found out through suspicion, research, Chevrolet dealer and an independent estimate that the vehicle was involved in a major front end collision. The estimate to fix what had been "fixed" was $5,500! The most important finding was the frame of the car was bent from the first collision and never repaired, so the car was a ticking time bomb if it was in another accident!
We ran three VHR's through Carfax, Autocheck and vehiclehistory.com. All reports came back clean, no accidents. The dealer claimed they "had no idea" that the car was in an accident! ********! Any car dealer buying cars from auction has an obligation to inspect the vehicle both professionally and independently to assure the vehicle they're selling is as advertised, no matter what the car history reports say! Found out when the car was in the accident, the owner at that time paid for damage repairs out of pocket, so the accident would never show on a VHR!
The dealership reluctantly took the car back and offered us first dibs on two more of the exact model, but with 3X as many miles as the original car. The original car had 6,300 miles on it, the other two "new" ones, 17K and 19K. The original car was $34,995, talked them down to $33,995. They offered me either of the two other ones at $32,440. So, for 6 hours of driving, tolls, gas, inspections, estimates, countless emails, countless phone calls, complete and utter aggravation and most importantly, possibly endangering the lives of me and my family had that car been hit in the same manner and one of us being killed, they offered me $1,555 off. are you *** kidding me??? If I was twenty years younger, I would've been going to jail!
DO YOURSELF A HUGE FAVOR, DON'T EVER BUY A VEHICLE HERE FOR AS LONG AS YOU LIVE!
2 Updates & Rebuttals
Wrong Rebuttal?
#2Author of original report
Sat, April 23, 2016
I think you meant this for another Ripoff Report!
Jim
Florida,USA
Plus $1900 In Bogus, Phony, Add-On Fees!!!
#3Consumer Comment
Sat, April 23, 2016
There are dead giveaways you should have taken into account which would have told you in no uncertain terms what this trashy dealership is all about! Do you actually think a $995 "certification" fee and a $920 destination charge for a used car are legitimate? What you should have deduced is whatever price they listed the car at was completely BOGUS! They made it look low becUse they knew they would make up the difference with these two PHONY FEES! That should tell you right up front honesty and integrity are not terms in their vocabulary because they are lying to you and everybody else even before someone goes into their door! Lying about the price and them making up the difference with PHONY add-on fees is a mainstay in the Sleazy American Car Business!
