- Report: #248478
Complaint Review: Sprint Cell Phone Servise - La Jolla California
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Sprint Cell Phone Servise
sprint.com La Jolla, California, U.S.A.
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Sprint Cell Phone Servise continued billing for three years oncancelled service Ripoff La Jolla California
My son's cell phone stopped working. He got another from a different carrier. I called and cancelled his service on July 26, 2002. The last use of the phone was on July 4,2002. The contract had expired. On August 12, 2002 my wife and son visited a Sprint store to see if the contact info could be transferred to his new phone. They said they could not do this.
Then sprint continued to send bills for the next three years! My C.P.A. mistakenly paid ;nearly $1700 over the three years thinking it was for another cellular phone.
Upon discovering this Sprint was called and they said yes the service had been cancelled in 2002 and that I was a victim of identity theft and should call the police. That was a lie.
I have spent hours on the phone trying to get a refund. They said wait and we will contact you. So far nothing.
P.S.
They did the same thing to me with a pager years before,luckly I never paid the bills they sent ;me for two years.
George
La Jolla, California
U.S.A.
Then sprint continued to send bills for the next three years! My C.P.A. mistakenly paid ;nearly $1700 over the three years thinking it was for another cellular phone.
Upon discovering this Sprint was called and they said yes the service had been cancelled in 2002 and that I was a victim of identity theft and should call the police. That was a lie.
I have spent hours on the phone trying to get a refund. They said wait and we will contact you. So far nothing.
P.S.
They did the same thing to me with a pager years before,luckly I never paid the bills they sent ;me for two years.
George
La Jolla, California
U.S.A.
4 Updates & Rebuttals
Kevin
Houston,Texas,
U.S.A.
Call their executives
#2Consumer Suggestion
Sun, May 13, 2007
Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions... You will get his assistant Kim, who should be able to help you with your inquiry.. Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me.. If any other problems, respond..
Kevin
Houston,Texas,
U.S.A.
Call their executives
#3Consumer Suggestion
Sun, May 13, 2007
Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions... You will get his assistant Kim, who should be able to help you with your inquiry.. Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me.. If any other problems, respond..
Kevin
Houston,Texas,
U.S.A.
Call their executives
#4Consumer Suggestion
Sun, May 13, 2007
Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions... You will get his assistant Kim, who should be able to help you with your inquiry.. Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me.. If any other problems, respond..
Kevin
Houston,Texas,
U.S.A.
Call their executives
#5Consumer Suggestion
Sun, May 13, 2007
Call Sprint and ask for Tim Kelly.. 703-433-4000.. This is President of Sprint Nextel Consumer Solutions... You will get his assistant Kim, who should be able to help you with your inquiry.. Better yet.. Go to Sprint's website and send e-mails to all of their executives.. Trust me.. It works.. I have had problems with them and some senior manager would call me and take care of me.. If any other problems, respond..
