- Report: #34244
Complaint Review: Sprint PCS - Seattle Washington
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Sprint PCS
www.sprintpcs.com Seattle, Washington, U.S.A.
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Sprint PCS doesn't provide services promised Seattle Washington
Bought a Sprint PCS Vision cell phone in August. None of the services promised work. I have paid $$$ to download rings that never display.
Web site is completely unusable as you generally can't even sign in. They gave me 3 months free 2mg of ram so I could experiment with all the features but I haven't been able to get anything to work.
Why do companies put out products before they are tested and ready for the consumer?
The phone is cool---but the service sucks.
Karen
Seattle, Washington
Web site is completely unusable as you generally can't even sign in. They gave me 3 months free 2mg of ram so I could experiment with all the features but I haven't been able to get anything to work.
Why do companies put out products before they are tested and ready for the consumer?
The phone is cool---but the service sucks.
Karen
Seattle, Washington
1 Updates & Rebuttals
John
Logan,Utah,
Don't worry about the Vision plan...
#2Consumer Suggestion
Wed, November 20, 2002
Don't worry about the Vision not working properly. As an employee of Sprint PCS, let me tell you the reason the services were offered 3 months free. Because Sprint PCS hasn't figured out how to bill the usage yet. I'm serious, they haven't figured out if you're using 1 MB or 400 MB. All of the Holiday plans have unlimited usage. They need a lot of people trying to access the Vision services if they are going to be able to devise a way to bill it. I actually just recommend changing to a holiday plan and locking onto the unilimited vision services while they're around.....
