- Report: #1261222
Complaint Review: Sprint -
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Author Not Confirmed
Why?
Sprint
USA
Phone:
888-211-4727
Web:
sprint.com
Categories:
Business Rating:
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Sprint Rude, Incompetent , Dishonest , Thevies , Careless . Customer Care Service Kansas
Good Afternoon , This report is about the horrible experience I have had with sprint since joining their network. They lied about how they rebate works, I had to write BBB in order to get my small business name out of collections . Now my device has never worked properly , I asked for a new model , sprint then tells me how i have to buy out the phone that does not work for $730.00 and then pay for the new phone .
After days of calling sprints customer care with no resolve , they now tell me i owe them $830.00 that has to be paided by the end of the month . When I asked them where are these charges coming fom no one can give a definitive answer , alomost like my bill has been padded as retaliation for contacting BBB. I feel like they are doing whatever they want to because they feel like what are you going to do ( as a customer ) . I feel Riped Off and disenchanted with this company .
Juliana
Yonkers, New York
