- Report: #1200390
Complaint Review: Stateway Auto Transport aka Turtle Express Shipping - Buffalo Grove Illinois
-
Author Confirmed
Why?
Stateway Auto Transport aka Turtle Express Shipping
784 Clohesesy Drive Buffalo Grove, 60089 Illinois, USA
Phone:
(877) 848-7474 1-847-345
Web:
http://statewayauto.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stateway Auto Transport aka Turtle Express Shipping Mike Lowell Liberty auto Movers IncBlanket Company EvilSizer Transportation Hired felon stole our vehicle Buffalo Grove Illinois
I will do my best to relate this nightmare scenario as quickly as possible. We just lost our home and all of our belongings in a Nationally declared disaster/wildfire in Washington State and had to relocate to Tennessee in order to keep from becoming homeless. All we had left was our truck... which I hired Stateway to transport for us. First... they did not pick it up when stated nor did they pick it up during the window they permit themselves. When I kept asking them why it had not been picked up they would give me a different story according to whom I spoke with. The original contact... Rachel was so rude to me and actually began threatening me... so I refused to communicate with her.
Good luck getting in touch with these people if you have a complaint. They had a guy named Andy communicate with me and he told me that for an additional amount of money $1500 they could get my truck picked up within the next day. I agreed to that but it was not picked up as stated. 4 days later I get a call from the driver asking me for directions. His name was Rolarick Thompson from Thompson's Auto Transport in Memphis. I spoke to him as he loaded our truck on the phone. Even though he did not pick up the vehicle for weeks after the quoted pick up date... I still was able to deal with the issue.
Our truck was supposed to be delivered by Halloween but it never arrived. NOT ONCE did the so called president of this company... Mr. Mike Lowell EVER try to communicate with me as to why their website is filled full of lies and deceptive statements and he never once explained why they gave a felon without a current license to transport or current insurance the ability to have access to the only thing we had left to our names... our truck. He has also not responded to any of the communications sent by my lawyer trying to get this company to replace not only our vehicle but the tools and items inside left by people who contributed items to help us in our transition such as handmade quilts and coffee. The company now claims they are just brokers but they hired this thug to transport my truck and have done absolutely NOTHING to help us even after I gave them all the information needed to contact the driver themselves. IT IS THEIR RESPONSIBILITY!
I want my property that you people permitted to be stolen! Being kicked this hard when you are already down is not something you would want to experience on the receiving end. Time that you are held accountable for your terrible business practices and blatant negligence.
1 Updates & Rebuttals
Now that I won my lawsuit in Tenn
#2Author of original report
Wed, March 08, 2017
against you care-less folk at Stateway Auto... do you want me to come get my money... or are you going to all of a sudden do the right thing and just pay up? I truly can not believe that you people are still in business. The Feds must be trying to catch the bigger fish you work for I reckon? I am speaking directly to YOU or whomever is in charge of your scam operation at this time... because I know you will be reading this... almost as soon as its posted. Go on... act like I'm wrong... don't matter.
It took me over two years and cost me a couple K just trying to find out who these people are and why they are were working out of various residential home addresses? Fair warning to anyone that seeks to use this companies services. They opperate under dozens of alias' and variously different named transport companies. Anyone needing rea information on them... contact me... I have reams of it. They permitted a non licensed... non insured... multiple fellon named Rolarick Thompson (check out his rap sheet... multiple weapons... drugs... robbery... and DWL) to have access to my vehicle... then when he stold it... they did NOTHING but blame me for leaving bad commentary online. They repeatedly threatened to sue me... yeah... the victim... yet they did not one single thing to assist in either prosecuting the driver... nor in helping us retreive our property. That certainly isn't something that a legitimate company would do that wasn't in on the scheme to begin with.
Because of our being without transportation... after losing our home and everything we owned except our truck to wildfire with no insurance... we have had to relocate twice. Stateway Auto is directly responsible for a great deal of additional suffering and loss that we have had to endure. I sure hope that somehow... the people behind this company are brought to justice in a court of law... charged with criminal counts... so that they might learn empathy.
