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  • Report:  #1434069

Complaint Review: Stauer - Burnsville Minnesota

Reported By:
Joan - Fort Collins, Colorado, United States
Submitted:
Updated:

Stauer
14101 Southcross Drive W Burnsville, 55337 Minnesota, United States
Phone:
1800 719 9082
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Stauer sent me multiple items when I only wanted one.  They said I could return what I did not want. 

I returned all the items except one pair of ear rings that I wanted in the first place.  This item was priced at $118.95 plus shipping $19.95 for a total of $138.90. 

Stauer charged me $334.25.  This is the price of the more expensive ear rings that I returned as soon as they arrived.  The invoice date is 11/02/17.  Stauer said they received the jewelry I returned.  Stauer said they would lower my charge to $306.  This is still wrong. 

The ear rings I kept are green Helenite without any diamondauras.  I purchased a one year Stauer membership which I will not be using because I will not ever do business with Stauer again. I will not recommend Stauer to any one.  



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