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  • Report:  #1212880

Complaint Review: Steve Ableman - Nationwide

Reported By:
Northern VA - Alabama,
Submitted:
Updated:

Steve Ableman
Nationwide, USA
Phone:
703-319-2636
Web:
bankofamerica.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Buying a house isn't easy. It's the biggest purchase you make and lenders can make us jump through hoops but the hope is you're doing business with ethical, honest people who act with integrity and everything will work out. To help ensure this was the case for me, I selected a big bank, BANK OF AMERICA to do my mortgage. My realtor recommended a lender who they raved about. So I agreed, and worked with two tenured lenders - STEVE ABELMAN AND SARAH O'CONNOR at Bank of America. Steve quoted me the same rate and discount points throughout the process of obtaining the loan. Never was there a hint he could move my rate, because I was locked in.

That is until...the day of closing and I am sitting with the Title Attorney. The documents at the Title Attorney's office with the understood rate and discount points but then suddenly a call comes in from Bank of America saying they are changing the rate - they increased the mortgage rate substantially. I call this BAIT AND SWITCH and I am suddenly the person that has to agree to whatever terms are being presented or the sellers get my $15k deposit! Really??? Well that is exactly what happened to me. There is no recourse - I got screwd big time! I recommend you NEVER USE STEVE ABELMAN, SARAH O'CONNOR, or BANK OF AMERICA! Everyone in the room at closing then tells me this is what Bank of America does frequently - sells you a rate and then they don't honor it at the closing table. Please act with caution and select another lender if at all possible.



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