- Report: #1114921
Complaint Review: Sticker shoppe - Select State/Province
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Sticker shoppe
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Sticker shoppe Deliver product other than advertised Skippack Pennsylvania
Wow, not often I check the BBB site after the fact and I know why they have an "F" rating with them.
I ordered a 5" x 6" collegiate logo sticker and it showed up 3.5" x 4.5". Steve responded with the attitude send it back for a refund, not sure if I did that now I would get the refund.
Claimed he's a reseller and not responsible for advertising 5x6 and shipping 3.5 x 4.5 product, that's the way it is. I suffer from cancer and shop online, this is one of the first times I regret not investigating before popping for a couple of bumper sticker.
JUST BEWARE, this business is not as good as one hopes, stay away, yu can get what you want elsewhere.
1 Updates & Rebuttals
stickershoppe
Alabama,Wincraft Stickers
#2REBUTTAL Owner of company
Mon, January 13, 2014
Customer ordered 2 #21782051 Wincraft University Of Colorado - 5x6 Ultra Decals. Customer claimed that size was 3.5x5 inches. We contacted customer and told him that the actual size of the decals we sent him was 4.5x5.5 inches and we apologized that we were using the specs of the manufacturer Wincraft and did not know there was a half size difference in what they used.
Customer asked what he could do about the decals. We OFFERED A FULL REFUND as any business would do, but that wasn’t good enough.
We had stated that we have sold many of these ultra decals and were not aware that there was an issue but that he could return the decals for a full refund or if we could send him a return envelope to return the decals since they were not what he thought was ordered.
Customer did not respond and felt that we were infact wrong but we insisted 100 percent satisfaction and we told customer no matter where the decals were bought that Wincraft would be selling the same product.
Customer failed to tell us how he measured the decals and why the measurements were different to that of ours.
This report is inaccurate, please contact us if there are any questions and we have 100 percent guarantee.
