- Report: #76293
Complaint Review: Straight2you - Internet
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Straight2you
www.straight2you.net Internet, U.S.A.
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Straight2you double billing, no response New York Internet
I signed up with straight2you in August 03 and paid a yearly subscription fee of $130.00. I also referred my retired mother as well and she signed up.
Well, needless to say, by reading the other posts, we also were billed numerous times. I was billed in Oct. again for another $130. I called multiple times and talked to Anthony once(remarkably) and he said I'd get a refund. He even sent a receipt of the credit card refund reciept. He also stated that it would be up to 2 billing cycles for it to post.
Since that time, 2 billing cycles have past and still no credit. I have sent emails and voicemails to him asking what is going on with no response.
My mother also was multiple billed, on a monthly plan, and received 3-4 charges every month for her service and finally cancelled. She did receive credits for the over billing but in Dec. she received 2 more charges from them after she cancelled. She finally cancelled her credit card and gave up!
These guy's are ripoff artists and anyone who does business with them is crazy.
I have to admit the service is great and no busy signals, but I can't put up with fraudulent billing!
All I want is my $130 back.
David
Longmont, Colorado
U.S.A.
Well, needless to say, by reading the other posts, we also were billed numerous times. I was billed in Oct. again for another $130. I called multiple times and talked to Anthony once(remarkably) and he said I'd get a refund. He even sent a receipt of the credit card refund reciept. He also stated that it would be up to 2 billing cycles for it to post.
Since that time, 2 billing cycles have past and still no credit. I have sent emails and voicemails to him asking what is going on with no response.
My mother also was multiple billed, on a monthly plan, and received 3-4 charges every month for her service and finally cancelled. She did receive credits for the over billing but in Dec. she received 2 more charges from them after she cancelled. She finally cancelled her credit card and gave up!
These guy's are ripoff artists and anyone who does business with them is crazy.
I have to admit the service is great and no busy signals, but I can't put up with fraudulent billing!
All I want is my $130 back.
David
Longmont, Colorado
U.S.A.
1 Updates & Rebuttals
David
Longmont,Colorado,
U.S.A.
Now trying to bill me for tech support calls
#2Author of original report
Wed, December 31, 2003
Now I get an email from them trying to bill me for $45 for billing questions when I couldn't connect. I called thier tech support number 3 times to find out why I couldn't connect and I dailed the direct numbers they provided to call for the problem. This is rediculous! I hope no one has to go through the hassle's I've had these last 3 months. These guys are snakes.
