- Report: #1083463
Complaint Review: Stroll - Philadelphia Pennsylvania
-
Author Not Confirmed
Why?
Stroll
1600 JFK Blvd., 3rd Floor, Philadelphia, PA 19103 Philadelphia, 19103 Pennsylvania, USA
Phone:
877-534-1265
Web:
http://www.stroll.com
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Stroll Pimsleur Approach, Pimsleur Technique, & Rapid Reading Institute Screwed me royal; lured me into something I thought was a trial offer, other adjectives. Philadelphia Pennsylvania
I was looking for a program to learn the German language so I ordered the trial program. I ordered the Pimsleur Approach simply to compare several language programs before purchasing one. After a month or two, Stroll sent me another and debited my checking account. This occured two more times for a total of three volumes plus the initial trial set of CD's. I called on several occassions just to be told I had to send them a request to stop the learning program and that they could not stop the "Rip Off" over the phone. Very tired of companys thinking they can screw people like this and sleep at night while lining their coffers with inocent peoples money.
1 Updates & Rebuttals
Ken
Colorado,Here's what's on their website.....
#2Consumer Suggestion
Wed, September 11, 2013
"By clicking below, I'll be charged $9.95 and agree to the adjacent purchase programs and Terms and Conditions."
Here are those DIRECTLY adjacent Terms and Conditions (hard to miss)...
"Pimsleur Rapid Fluency Purchase Program: One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of
advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days.
You'll receive a new course once every 60 days. For each course you keep we'll bill you in four
monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future
shipments at any time by calling 1-877-802-5283. See Key Details"
You CANNOT order the trial set without agreeing to the Terms and conditions..You did do this didn't you?
It isn't even morally wrong as the terms are very hard to miss and are very concise...YOU screwed up and want to blame someone else.
NO Ripoff here.
