- Report: #935543
Complaint Review: SubmitEdge - Internet Internet
Reported By:
Mike -
San Jose, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SubmitEdge
10777 Westheimer, Suit 1100 Houston, TX 77042. Internet, Internet, United States of America
Phone:
866-503-2556
Web:
http://www.submitedge.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SubmitEdge Kush Info System No refund for Deposit not used. Contract clearly posts refunds for unused portion. No reply to messages online and phone calls. Internet
Deposit was made on the site for $1,000.00 for a bulk order. The site clearly posts that any unused portion will be refunded at will. "4. Do I get a refund if I don't want to utilize my entire limit?A. Yes, we'll give you a refund and no discount will be applicable. For example, if you deposited $300 and opted for SEO directory submission service costing $115, $115 will be
deducted from your total credit of $375. But if you choose to go for the refund you will not be eligible for a discount and we will refund you $185, deducting the actual cost of package ($115) from $300 (actual purchase amount)."I used $99 for a service and was not happy with the results. I sent an several messages through their online message system. In addition, there is a chat feature where the operator was responding when he/she thought it was a sale but when I asked for a
refund just stopped responding. I called several times and each time they would say they are only an operator taking messages. Seems like a scam to me!!! They won't refund the unused balance nor answer me.
deducted from your total credit of $375. But if you choose to go for the refund you will not be eligible for a discount and we will refund you $185, deducting the actual cost of package ($115) from $300 (actual purchase amount)."I used $99 for a service and was not happy with the results. I sent an several messages through their online message system. In addition, there is a chat feature where the operator was responding when he/she thought it was a sale but when I asked for a
refund just stopped responding. I called several times and each time they would say they are only an operator taking messages. Seems like a scam to me!!! They won't refund the unused balance nor answer me.
1 Updates & Rebuttals
Mike
San Jose,California,
United States of America
Refunded
#2Author of original report
Fri, September 21, 2012
The company has refunded me. I changed my bank account information and credit card number as well.
