- Report: #182682
Complaint Review: Sultry Hair - Aurora Nevarez - Anaheim California
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Sultry Hair - Aurora Nevarez
P.O. Box 128 Anaheim, 92815 California, U.S.A.
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Sultry Hair - Aurora Nevarez ripoff dishonest fraudulent advertising and not sending the product. Anahiem California
I was looking for a particular type of hair called Remy Indian hair. This type of hair is used for weaving and has a reputation of having good quality. This hair is usually really expensive but this type of hair has a long shelf life.
I searched the internet to find a store in my area that sells this type of hair and I came upon this website http://www.sultryhair.com/. Visiting this site you will see it is of good quality and the designer shows pictures of the hair and gives good maintainers tips on maintaining your newly purchased hair. I trusted if I send my money that I would receive my product within two week.
I sent my money order on March 2nd and it shows the owner Aurora Nevarez cashed the money order on March 7th. I have contacted the company everyday, via contact section on the website, since my sending off the money order. I till have my receipt and money order stub.
Chan
Dallas, Texas
U.S.A.
I searched the internet to find a store in my area that sells this type of hair and I came upon this website http://www.sultryhair.com/. Visiting this site you will see it is of good quality and the designer shows pictures of the hair and gives good maintainers tips on maintaining your newly purchased hair. I trusted if I send my money that I would receive my product within two week.
I sent my money order on March 2nd and it shows the owner Aurora Nevarez cashed the money order on March 7th. I have contacted the company everyday, via contact section on the website, since my sending off the money order. I till have my receipt and money order stub.
Chan
Dallas, Texas
U.S.A.
1 Updates & Rebuttals
Aurora
Atwood,California,
U.S.A.
Complaint Addressed.
#2REBUTTAL Owner of company
Fri, July 06, 2007
Dear Chan: Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know. Thank you for notifying us that you have not received the goods that you ordered. We regret that this has occurred; however, we cannot find your name or such order number in our system. Maybe it is a mistake on your part and have filed a complaint against the wrong company or maybe it is a mistake on our part. We are more than willing to resolve this situation if you contact us and give us your full name and order number, as we cannot find you in our database. If I may assist you, please contact me at [email protected]. Sincerely, Aurora
