- Report: #466660
Complaint Review: Sunny Sports Inc New Star Marketing Group Inc Buy Bikes Pro Scooterdepot Us Motorsportsdepot - Chino California
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Sunny Sports Inc New Star Marketing Group Inc Buy Bikes Pro Scooterdepot Us Motorsportsdepot
12851 Reservoir St. Chino, 91710 California, U.S.A.
Phone:
909-287-0388
Web:
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Sunny Sports Inc, New Star Marketing Group Inc, Buy Bikes Pro, Scooterdepot Us, Motorsportsdepot I bought a scooter & 2 helmets on 5/22/09 & still haven't received scooter registration or 1 of the helmets. Chino California
On 05/22/09 I paid Sunny Sports $1783,11 for 1 Scooter, 2 helmets and vehicle registration fee. Their promise was to do the registration at DMV, for the fee of course, and that I would get the papers one week later. I received the scooter on 05/26/09 and 1 helmet a couple of weeks later - which was a different helmet than the one I originally ordered.
After various emails and telephone calls, I still have not received the registration papers (which I have paid for) nor the MSO (Manufacturer's Certificate of Origin) and the Bill of Sale which must be signed by the authorized person. So, I have a scooter in my garage which I cannot use and a $1783,11 charge on my credit card for something I still have not been able to use because Sunny Sports has not sent me the above mentioned documentation needed to register the scooter at DMV. They also charged me a fee to register the vehicle at DMV and still have not done so.
In an email they confirmed that the documentation was sent but all we received was 1 helmet. Then one week later they also confirmed that it was going to be sent out. I requested a tracking number and never got it. Today my wife called and she got the run-around as well. The time they put her on hold was as long as it took her to walk 4 blocks from work to the parking, then the 10 mile drive home. When they finally got to her, the responsible person for documents had gone home.
Fernando
Stockton, California
U.S.A.
After various emails and telephone calls, I still have not received the registration papers (which I have paid for) nor the MSO (Manufacturer's Certificate of Origin) and the Bill of Sale which must be signed by the authorized person. So, I have a scooter in my garage which I cannot use and a $1783,11 charge on my credit card for something I still have not been able to use because Sunny Sports has not sent me the above mentioned documentation needed to register the scooter at DMV. They also charged me a fee to register the vehicle at DMV and still have not done so.
In an email they confirmed that the documentation was sent but all we received was 1 helmet. Then one week later they also confirmed that it was going to be sent out. I requested a tracking number and never got it. Today my wife called and she got the run-around as well. The time they put her on hold was as long as it took her to walk 4 blocks from work to the parking, then the 10 mile drive home. When they finally got to her, the responsible person for documents had gone home.
Fernando
Stockton, California
U.S.A.
