Dave
Olivehurst,#2Consumer Comment
Sat, August 06, 2016
I bought a defective X-treme Alpine Trails Electric Mountain Bicycle from their website. I was referred to the supplier who gave me several options. Get a volt meter to diagnose the problem, install a new controller when it was likely a bad battery which costs almost as much as I paid for the bike, or pay to have it shipped back for them to repar it and return it to me, no longer a new bike but a refurbished bike when in fact I paid for a new one. Since I did not want a refurbished bike I returned it and am hoping for a refund. Adding insult to injury superscooterstore.com offered me a shipping label at their "discounted rate" of $130. I paid FedX $62 including shipping instead. Avoid them like the plague.
Max Finn
New York,#3General Comment
Thu, March 05, 2015
Hi there, I wanted to clarify that the Super Scooter Store mentioned here is NOT associated with my online store www.superscooterstore.com. We are an entirely DIFFERENT company. The Super Scooter Store mentioned here is a brick and mortar store located in Springfield, Missouri, we are an online-only retail store located in New York City. It is just unfortunate that we share the same name. I wanted to make sure that all customers going to our store www.superscooterstore.com are not confused by this report, because we have NO association with the company in this ripoff report. Thank you very much.