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  • Report:  #1442416

Complaint Review: SW Auto LLC - Baytown Texas

Reported By:
Paul Radeker - Baytown, Texas, United States
Submitted:
Updated:

SW Auto LLC
6802 SW Freeway Baytown, 77074 Texas, United States
Phone:
713-780-1616
Web:
SWAUTO59.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On 6-24-2016, I purchased an auto for $10,500 from S.W. Auto. This is the 5th car that I have purchased from S.W. Auto. My salesman was Joe Chan. I always ask Joe if the car is in good condition. His answer was yes. Therefore, I had no problem signing an "as is" contract.

The next morning I had to run an errand and when I tried to leave the car would not start. The battery was down, so I thought I had left the lights on. I had the battery checked and found it was the original equipment, 8 years old, and needed to be replaced. I replaced the battery, the automobile still would not start. I called S.W. Auto 3 times and Joe refused to take my call or return my call.  I hired a wrecker and hauled it to the dealership.

The dealership replaced the starter and the door jam striker plate. I then sent the car to an independent auto repair shop because I thought I saw an oil leak. They replaced the gravel shield and repaired the rear seat upholstery that was damaged. I wrote a registered letter to Joe's registered agent for S.W. Auto asking them to reimburse me for $1,575.43 or I would file suit. I did file suit and I lost that case be cause of the "as is" contract.

I would not purchase an auto from S.W.  I have known Joe Chan for 10 years. I just have not met this Joe Chan before. 

My expenditures for repairs on this auto have exceeded $5,000.

Paul Radeker



2 Updates & Rebuttals

Paul

Baytown,
Texas,
United States
Response to his advise

#2Author of original report

Wed, May 16, 2018

There are a lot of things that I have done that I should have known better. But, there is always some wise old owl that reaffirms my suspisions.


douglas

deland,
Florida,
United States
car problem

#3Consumer Comment

Fri, May 11, 2018

What model car, mileage...if chrysler/dodge, nissan or mitsubishi you should have known better. I've decided yota or honda is

the safest way to go these days. 

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