Tawnya
Plentywood,#2REBUTTAL Individual responds
Tue, July 15, 2003
as a single mother i received a colorful brochures in the mail. with a voucher for $400. i sent in the voucher and my mother sent in a check for $379.95 to help me get the computer. on this voucher it said free shipping and handling. i got a letter in the mail saying that i had to pay to UPS drive another $124.16. i sent the computer back and called to tell them that i wanted my money back. today i got a letter in to mail syaing that i owed $40 in s/h for a stero that i never wanted. now i am out a homebusiness job. now what do i do?? tawnya cox
John
Dallas,#3UPDATE Employee
Thu, May 15, 2003
We just reviewed the message posted on April 8, 2003 and would like to provide the following information. According to Howards e-mail, he did not receive his luggage. We always ship customer orders very promptly. If Howard did not receive his shipment, we have either sent it to the wrong address or may have got lost in transit. We take our commitment to Customer Service very seriously and would like to assist Howard. However, in order to locate an account, we will need a full name and address, including zip code so we can research our records. Once we locate an account, we will be happy to address any all concerns and resolve this matter. Thank you for providing us the opportunity to respond to this matter.