- Report: #465984
Complaint Review: T-Mobile / Wireless Champ - The Woodlands Texas
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Author Confirmed
Why?
T-Mobile / Wireless Champ
The Woodlands Mall 1201 Lake Woodlands Drive The Woodlands, 77380 Texas, U.S.A.
Phone:
281-419-9000
Web:
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T-Mobile / Wireless Champ Multiple charges, failure to give refund The Woodlands Texas
The T-Mobile kiosk in the Woodlands Mall is completely incompetent. After running my card twice (causing it to close automatically and requiring an hour long phone conversation to unlock it) I purchased two phones. The next day they re-charged my card the full price again...twice. Another card lockdown, hours on the phone with them and my bank.
Anyways, it turned out their phones were overpriced by 100% from other locations, and their service was bad. I returned the phones the other day for a full refund. Guess what didn't post to my card? My $433 owed to me by Wireless Champs. Guess what I have to do today? "Bring my card to them so they can reprocess the refund".
No refund yet, we'll see...
Mike
The Woodlands, Texas
U.S.A.
Anyways, it turned out their phones were overpriced by 100% from other locations, and their service was bad. I returned the phones the other day for a full refund. Guess what didn't post to my card? My $433 owed to me by Wireless Champs. Guess what I have to do today? "Bring my card to them so they can reprocess the refund".
No refund yet, we'll see...
Mike
The Woodlands, Texas
U.S.A.
