Joe Navarro
New York,#2UPDATE Employee
Thu, February 28, 2013
Hello,
My name is Joe Navarro, I'm the Customer Care Manager for TemplateMonster.com. I would have been glad to address your issues and assist you with resolving your problem if you contacted me prior to submitting your complaint here. You may email me directly to joe [at] template-help.com for further assistance.
Unfortunately, lack of the technical description and order details prevents the immediate resolution of this case for now.
Please include the order id and any info that would help me to identify the correspondence (e.g. e-mail address, ticket IDs) so I could check & investigate this case properly.
Thanks for your attention and I will look forward to hear from you soon.
Best regards,
Joe Navarro
Customer Care Department
Template-Help.com
TemplateMonster.com