• Report:  #625

Complaint Review: The Bean Bag Store & More - Minneapolis Minnesota

Reported By:

The Bean Bag Store & More
6021 Lyndale Avenue South Minneapolis, 55419 Minnesota, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I wanted to order custom table pads for my dining room table. The set is an Alexander Julian which I purchased from Strawbridges before they were taken over. Anyway, I logged onto an Alexander Julian website where there were custom table pads advertized.

I e-mailed the company which was called "The Bean Bag Store", and they followed up with a phone call to me. I gave them the number of my table and they asked for my credit card number. The woman I talked to said they would send me an order form to sign, confirming that they were making the right size pads.

Well, I never received anything from them, but weeks after, they had charged my credit card $199.00. Since then, I have e-mail and telephoned with no answers. The phone has a recording and I leave my name and number, but they don't call back. I then contacted the Better Business Bureau, and don't think they're making any progress. HELP!

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